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Personal effectiveness

Personal effectiveness is the ability to adapt your interpersonal style, skills and qualities in order to achieve results. This catalogue of webinars focuses on developing essential skills and behaviours to help you succeed when faced with challenging tasks, situations or even individuals; both in your personal and professional life.

Webinar recordings

12 April 2011 - Stress management
Learn how to recognise stress and develop practical ways to manage stress.
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25 May 2011 - Exam technique webinar
Discover how to improve your exam technique and the key elements to exam success.
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19 October 2011 - Improve your client relationship skills
Discover how to build rapport and what it takes to develop stronger relationships with clients.
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14 February 2012 - Improve your memory
Discover a few simple tricks to help you improve your memory and boost your study skills along the way.
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16 May 2012 - Don’t sabotage your career
Understand how you might be sabotaging your own career and how to stop making the same mistakes!
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16 October 2012 - Building personal resilience in the workplace
Not only do we expect pressure, we actually need it. Learn practical tips and techniques for stress prevention and building your resilience.
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15 January 2013 - Economic insights and forecasts for 2013
What are the economics behind the biggest business headlines? Also find out what the financial outlook is for 2013. Plus we learn exactly what some of the most popular economic buzzwords mean, such as: fiscal cliff, quantitative easing, double-dip, austerity, GDP and real income.
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05 February 2013 - Personal branding
Find out how the hot topic of personal branding and reputation management will help your career. Lesley Everett talks through the seven big strides of her 'walking tall' methodology.
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05 March 2013 - Speed reading
This speed reading tutorial from memory champion Mark Channon will dramatically increase the rate you read learning materials, revision notes or favourite novel. Also learn how to understand and remember more of what you read.
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13 February 2014 - Mind mapping masterclass
Learn how to structure mind maps to not only help you learn a new subject, but also to remember a greater proportion of what you write.
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27 June 2014 – Introducing Neuro-Linguistic Programming (NLP)
Neuro-Linguistic Programming (NLP) is an extremely powerful concept. Most of us use techniques which are associated with NLP, even if you are not consciously doing so.
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October 2014 – Making an impact: the first seven seconds 
According to Lesley Everett, it takes just a matter of seconds to make a first impression. With this in mind, it’s crucial that we make a positive one. Tune in to this student webinar to find out what you can do to boost your personal brand and really make an impact both in and out of the workplace.
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October 2014 - An introduction to mindfulness
CABA talk about mindfulness and share some quick and easy techniques to help you deal with life’s daily pressures more effectively.
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21 June 2016 - Managing upward
Communications expert Jennifer Mackay outlines why it is sometimes important to ‘manage your boss’ and helps us identify the main styles of managers and how to react to them.
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26 October 2016 - Growth mindset
Lucy Whitehall talks about growth mindset – what it is, how it affects different areas of your life and how to cultivate more of it.
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16 August 2017 – Emotional intelligence
Emotional intelligence is the ability to manage your emotions as well as understand and interpret those of other people. Higher levels of emotional intelligence can help you make better decisions and think more rationally.
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Library and Information Service (LIS)

ICAEW’s Library offers hand-picked online resources, as well as books and journals, to help build on your skills.

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