Our expert enquiry team can help answer your technical and research questions. The enquiry service is available to all ICAEW members and students – simply contact us and we will respond within 24 hours.
Most of our help is provided free. We only make charges for document delivery services, any extended research, mailing lists, company reports and other company data.
Contact us by phone on +44 (0)20 7920 8620, by fax on +44 (0)20 7920 8621 or by email at library@icaew.com.
These brief guides give an overview of the services and resources we provide to support members in business and practice and students.
If you are trying to trace a relative or ancestor who was an accountant, take a look at our family history resources.
What kind of enquiries can we help with?
Accounting
In addition to providing access to UK and international accounting standards, we can also help with:
- information on accounting for different business types, industries and sectors;
- information on accounting in other countries;
- model documents, such as example accounts and engagement letters for specific industry sectors.
Career and personal development and CPD
Whether you're looking for a new job, need to keep up to date for CPD or brush up on soft skills, we have a range of resources that can help. Contact us for information on everything from communication skills and managing people to stress management and work-life balance.
Charities
The role of chartered accountants within charities can be dynamic and varied. We can help by providing a wide range of guides on charities, including accounting, auditing, taxation and legal information.
Company information
If you need to find company and financial data, we supply UK and international company reports as well as company news searches, mailing lists and other reports. Find out more about our company research services.
Corporate governance
From the duties and responsibilities of directors, guidance for audit committees to information on Sarbanes Oxley, we can give you guidance materials to help you meet your corporate governance responsibilities.
Corporate finance
We can point you to quality information on valuation, financing, mergers and acquisitions, management buyouts and due diligence.
Country information
Is a client thinking of doing business in a new country? Or are you considering working abroad? We will provide information on most aspects of doing business abroad, including taxation and tax rates, company formation and accounting. If you need to research an industry sector in another country, we can also give you international market research reports.
We can also research historic exchange rates for the major currencies at end month, average for the month or average for the year.
ICAEW
The library holds copies of all current and archive ICAEW publications, from technical releases to the List of Members going back to 1881. We could help you trace the history of a firm and its directors, for example.
Industry information
Do you need to find industry-specific information for a client or do you need to keep up to date with the latest industry news? We can supply industry and market research reports, as well as statistics, KPIs and industry news. We also have tax and accounting information on various industry sectors.
Law
If you need to get hold of the transcript of a case or a piece of UK or EU legislation, contact the enquiry team. You can also borrow books on the law relating to, for example, companies, trusts and trustees, and charities.
Managing people
Your most valuable assets are the people who work for you. Knowing how to manage people and keeping up to date with employment legislation are key to the effective functioning of a business. Contact us if you need information on employment and HR issues, motivation, team building, leadership or communication skills.
Money laundering
Our client screening service checks names against UK and international watch lists and can be used as part of your account opening and compliance procedures.
Self assessment
Contact the enquiry team if you need a reliable source for capital histories, dividends or March 1982 share prices. We can supply data for up to three companies over the phone, free of charge.
Tax
We can provide information on most aspects of UK and international taxation, including double tax treaties. We can also research revenue enquiries or investigations, taxation for different industry sectors and provide overviews of international tax regimes and current tax rates in other countries.
Extended research
The LIS enquiry team can undertake a wide variety of accountancy, tax, legal and business research. However, the following fees are applicable for any extended research or research for non-members.
Members
- First 15 minutes: free
- Each 15 minutes or part thereafter: £15.00+VAT
Non-members
- Per 15 minutes: £15.00+VAT
Payment is required in advance by non-members for all services.