Use our selection of books, articles, links and guides to find more information on all aspects of managing business performance, including the balanced scorecard, benchmarking and total quality management.
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- Online articles
- Articles and books from the Library
- Useful links
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Measures and countermeasures
Performance targets may encourage managers to focus on short-term goals at the expense of a firm’s long-term health. The article argues for an incentive structure that resists gaming, based around four key principles.
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(Kogan Page, 2014)
Explores the key aspects of managing performance and how performance management can best be used to support organisations in achievement of their goals.
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Briefings are four-page guides from Atom Content Marketing written for the busy practitioner, director and entrepreneur providing concise, practical advice on core business issues.
The ISO 9000 quality system standard series provides guidance and new requirements for running a quality system. Many companies see the introduction of a quality management system as a major step forward in controlling and improving their key processes. Other companies simply react to customer demands that their suppliers should have suitable systems.
Identifying and monitoring key performance indicators helps you focus on the areas the really matter to your business.
SWOT analysis looks at your strengths and weaknesses, and the opportunities and threats your business faces.
The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact firstname.lastname@example.org.
Effective people management
A short guide to team management and leadership.
Employee share schemes
Accounting treatment, tax relief and reporting obligations for employee share schemes.
Performance management: key strategies and practical guidelines
Understanding and implementing performance measurement.
Setting performance targets
Target setting from a US perspective.
individual publishers. Please see individual
Articles are available to logged-in ICAEW members, ACA students and other entitled users.
Articles and books in the Library collection
To find out how you can borrow books from the Library please see our guide to book loans
You can obtain copies of articles or extracts of books and reports by post, fax or email through our document supply service
A professional services firm that focuses on business performance management (BPM) solutions. Information includes newsletter, articles, white papers, and vendor guides. BPM Partners are the authors of the BPM Software Buyers Guide published in Business Finance magazine.
International Society for Performance Improvement
The ISPI website includes a wealth of information, including the full text of its online magazine PerformanceXpress and a useful online bookstore focusing on specialist titles in this area.
Website developed to promote the creator's books on performance management, with the option to view the table of contents for each title and download a selection of white papers in PDF format as part of the Perspectives Series.
Performance Management Network
Online network for management professionals which includes a resource centre packed with useful articles and contributions from members.
Centre for Business Performance
Research centre from the Cranfield School of Management which designs and implements business performance tools.
ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided ‘as is’ with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.
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