ICAEW.com works better with JavaScript enabled.

Credit management

Find out more about credit management and control with our selection of articles and guides to help you identify best practice, techniques and tools to apply to your business.

What's on this page?

  • eBooks
  • Briefings
  • Online articles
  • Useful links
  • Articles and books in the Library collection

Contact the Library

Expert help for your enquiries and research.

E  library@icaew.com

T  +44 (0)20 7920 8620
F  +44 (0)20 7920 8621

Featured article

Credit management balancing act
David Fisher considers the role of credit managers in maximising risk and reward - in his view, achieving zero bad debts is not something for commercial credit management teams should aspire to. Rather than turning down all high risk deals, assess supporting those which offer a sufficiently high reward.

You will need to be logged-in to the website to access the full range of articles available online.

Featured helpsheet

Credit control procedures PAS4/HS15
ICAEW Ethics Advisory Service helpsheet containing practical tips on credit control procedures at key stages of the transaction and example credit control letters. Available to logged-in members. 

eBooks

The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Complete CFO handbook: from accounting to accountability, The

An overview of cost accounting for financial executives.

Financial management: an introduction

For business and management students taking a module in finance.

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Briefings

Directors' Briefings and Start-Up Briefings are four-page guides written for the busy practitioner, director and entrepreneur providing concise, practical advice on core business issues.


Online articles

The library provides access to a range of articles in full text from leading business, finance and management journals. Access to articles is provided to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

Using forensic accounting to spot inconsistencies and potential fraud

Examples of how forensic accounting techniques can uncover fraud within credit departments. Part of the trick of learning to catch irregularities in financial statements is studying customer behaviour and spotting patterns.

Free up cash

Renita Wolf covers best practices to help your company manage working capital effectively.

Balancing act

David Fisher considers the role of credit managers in maximising risk and reward - in his view, achieving zero bad debts is not something commercial credit management teams should aspire to.

Showing 3 of 9 items

Useful links

Asset Based Finance Association (ABFA)
UK based trade association for businesses providing "factoring, invoice discounting and asset based lending". The website provides industry news, quarterly statistics covering the UK and Irish markets and a list of training courses.

Get paid! A guide for owners and managers of small businesses
GOV.UK guide from 2012. Contains tips and advice for small businesses from both suppliers and customers.

Hays Accountancy & Finance Salary Guide
Includes hiring trends over the past 12 months as well as pay bands in credit management. Requires free registration to download.

Institute of Credit Management
UK association for the credit management profession. Produces a quarterly ICM Credit Managers’ Index which provides a detailed insight into the attitudes and confidence of UK credit managers.

Articles and books in the Library collection

To find out how you can borrow books from the Library please see our guide to book loans.

You can obtain copies of articles or extracts of books and reports by post, fax or email through our document supply service.

Can't find what you are looking for?

If you're having trouble finding the information you need, ask the Library & Information Service. Contact us by telephone on +44 (0)20 7920 8620, by web chat or by email at library@icaew.com.

ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided ‘as is’ with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.