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Credit management

Find out more about credit management and control with our selection of articles, links and guides to help you identify best practice, techniques and tools to apply to your business.

What's on this page?

  • eBooks
  • Briefings
  • Checklists
  • Online articles
  • Small Business Update
  • Articles and books in the Library collection
  • Useful links

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Expert help for your enquiries and research.

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Featured article

Credit management balancing act
David Fisher considers the role of credit managers in maximising risk and reward - in his view, achieving zero bad debts is not something for commercial credit management teams should aspire to. Rather than turning down all high risk deals, assess supporting those which offer a sufficiently high reward.

You will need to be logged-in to the website to access the full range of articles available online.

Featured helpsheet

Credit control procedures PAS4/HS15
ICAEW Ethics Advisory Service helpsheet containing practical tips on credit control procedures at key stages of the transaction and example credit control letters. Available to logged-in members. 

eBooks

The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users.

Business french dictionary

Dictionary covering the main areas of day-to-day business operations, including office practice, sales and purchases, shops, banking, invoices, credit control, international communications. Covers not only usage current in Britain, the USA, France and Belgium, Switzerland and Canada, but also includes words and expressions from other English or French speaking countries

Complete CFO handbook: from accounting to accountability, The

The book contains chapters on obtaining funding, corporate risk management, business strategy and financial planning, performance measurement and transfer pricing, asset management, cost management and finance function effectiveness.

Financial management: an introduction

Includes chapters on the scope and environment of financial management, core concepts, financial analysis and performance valuation, strategic financial decision-making, financial planning and control, and short-term financial management. The appendices contain financial tables and answers to the set exercises.

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Briefings

Directors' Briefings and Start-Up Briefings are four-page guides written for the busy practitioner, director and entrepreneur providing concise, practical advice on core business issues.

Disclaimer: These publications from Atom Content Marketing are for general guidance only, for businesses in the United Kingdom governed by the laws of England. Atom Content Marketing, expert contributors and ICAEW (as distributor) disclaim all liability for any errors or omissions.

Checklists

The How To Do It guides from Atom Content Marketing are a collection of checklists providing a step by step approach to key business issues.

Disclaimer: These publications from Atom Content Marketing are for general guidance only, for businesses in the United Kingdom governed by the laws of England. Atom Content Marketing, expert contributors and ICAEW (as distributor) disclaim all liability for any errors or omissions.

Online articles

The library provides access to a range of articles in full text from leading business, finance and management journals. Access to articles is provided to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

Free up cash

Renita Wolf covers best practices to help your company manage working capital effectively. To increase profitability, reduce your cash conversion cycle. Cash flow management should be a cross-department organizational concern which the sales, procurement and operations teams are engaged with.

Balancing act

David Fisher considers the role of credit managers in maximising risk and reward - in his view, achieving zero bad debts is not something commercial credit management teams should aspire to. Rather than turning down all high risk deals, assess supporting those which offer a sufficiently high reward.

Creditors slam IP fees and say regulatory regime is inadequate

Many UK credit managers believe Insolvency Practitioners' fees are exorbitant, Pre-Pack administrations are not adequately controlled and the regulatory regime is not adequate, according to research conducted by the Institute of Credit Management (ICM). In this article Nick Howard, Head of IP Regulation at the Insolvency Service and Giles Frampton, President of R3, the insolvency trade body, respond to these concerns.

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Small Business Update

Small Business Update is a monthly magazine for SMEs with articles covering the latest regulatory developments, practical advice and hot topics.

How to recover your debts

Chasing up late payments is a regular chore for most businesses that sell on credit. An effective approach to debt collection helps boost cashflow and reduce the risk of overdue payments turning into bad debts.

Set up a credit control system

The number of small firms experiencing late payments dropped by 20 per cent in the past nine months, as many businesses tightened up their credit policies. But the overall amount owed to small firms has increased, as those who haven't prioritised getting paid are finding amounts build up. Follow these steps to get on top of credit control.

Bread on the table

When trading is tough, it's not necessarily the businesses making the most profits who survive, but those who secure their cashflow by collecting payment effectively. So what is the secret to good credit control?

Invoice finance: a cashflow lifeline

If you sell to other businesses and you are struggling to maintain cashflow, raising finance on your outstanding invoices could provide the lifeline your firm needs. Tom Whitney finds out how to give your finances a cash boost

Articles and books in the Library collection

To find out how you can borrow books from the Library please see our guide to book loans. You can obtain copies of articles or extracts of books and reports by post, fax or email through our document supply service.

Useful links

Asset Based Finance Association (ABFA) 
Formerly known as the Factors and Discounters Association (FDA), ABFA is a UK based trade association for businesses providing "factoring, invoice discounting and asset based lending". The website provides industry news, quarterly statistics covering the UK and Irish markets and a listing of training courses.

Business finance explained 
A Gov.uk guide to investment finance, loans, grants, overdrafts, invoice financing, leasing and asset finance.

Get paid! A guide for owners and managers of small businesses 
A January 2012 guide produced as part of the government's 'Get Paid' campaign. It contains tips and advice for small businesses from both suppliers and customers.

Hays Accountancy & Finance Salary Guide 2015 
Includes hiring trends over the past 12 months as well as pay bands in credit management. Requires free registration to download.

Institute of Credit Management 
A UK based association for the credit management profession. Produces a quarterly ICM Credit Managers’ Index which surveys credit professionals to provides a detailed insight into the thoughts, attitudes and levels of confidence of UK credit managers.

Pay on time 
Website from the Better Payment Practice Group which was formed in 1997 as a partnership between the public and private sectors with the aim 'to improve the payment culture of the UK business community and reduce the incidence of the late payment of commercial debt'. The website provides an A-Z glossary of credit terms and credit management advice and guidance to small businesses on how to collect money owed to you and reduce bad debt losses. The factoring section defines factoring and the different types of factoring, how factoring works, who uses it, and the costs involved.

Can't find what you are looking for?

If you're having trouble finding the information you need, ask the Library & Information Service. Contact us by telephone on +44 (0)20 7920 8620, by web chat or by email at library@icaew.com.

ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided ‘as is’ with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.