A collection of books, articles, guides and links on reputation management
Online books, guides and publications
eBooks
The library provides full text access to a selection of key business and reference eBooks from leading publishers.
Corporate Reputation, The Brand and the Bottom Line: Powerful Proven Communication Strategies for Maximizing Value
Haywood, Roger (Kogan Page, 2005)
This book draws on real-life experience to give the reader clear guidance on how to plan, promote and implement effective PR programmes in order to safeguard their reputation. It also examines the concept of the corporate reputation acting as an umbrella across brand reputations. There is practical advice on how to: avoid disasters; set easily understandable objectives; win favourable media coverage; control the cost of a programme; measure results; recruit the right people.
You will need to be logged-in to the website to read these eBooks.
Briefings
Directors' Briefings and Start-Up Briefings are four-page guides written for the busy practitioner, director and entrepreneur providing concise, practical advice on core business issues.
Disclaimer: These publications from BHP Information Solutions Limited are for general guidance only, for businesses in the United Kingdom governed by the laws of England. BHP Information Solutions Limited, expert contributors and the Institute of Chartered Accountants in England and Wales (as distributor) disclaim all liability for any errors or omissions.
Online articles
The library provides access to a range of articles in full text from leading business, finance and management journals.
You will need to be logged-in to the website to gain full access to the range of articles available online.
Small Business Update
Small Business Update is a monthly magazine for SMEs with articles covering the latest regulatory developments, practical advice and hot topics.
Useful links
Britain's Most Admired Companies
Dedicated microsite for the annual peer-perception study of Britain’s leading companies which has been running since 1990. The survey is published in Management Today each December. The survey includes tables illustrating: Britain's Most Admired Companies, Britain's Most Admired Companies by sector, Britain's Most Admired Companies by Category (categories range from quality of management to value as a long-term investment)
Centre for Reputation Management and Strategy
Specialist research centre based at Nottingham Business School.
Centre for Reputation Management Through People
Research centre established at the University of Glasgow in 2005. The centre focuses on the connection between employee engagement and corporate reputation.
Corporate Reputation Review
Leading international journal on reputation management published by Henry Stewart Publications which features best practice, surveys and articles on topical issues. The website provides a taster of forthcoming topics and links through to full table of contents listings for previous volumes.
Corporate Reputations, Branding and People Management: A Strategic Approach to HR
Promotional website for the book by Professor Graeme Martin and Dr Susan Hetrick which aims to help HR practitioners 'understand the corporate agenda and the role of reputation management, brands, social responsibility and governance in creating competitive advantage and organizational legitimacy.' The contents and first chapter are available to download free of charge.
Global Reputation Pulse
Survey from the Reputation Institute which reveals how the general public rates 1000 companies. A selection of complimentary reports are available to download, including the Global 200 Most Reputable Companies.
Human capital and corporate reputation: Setting the boardroom agenda
Report from the ICAEW Centre for Business Performance published in 2000.
Reputation Institute
Official website of the private research organization founded by Stern School of Business. The website features a Knowledge Center which holds a library of resources and publications on reputation management.
Articles and books in the Library collection
To find out how you can borrow books from the Library please see our guide to book loans.
You can obtain copies of articles or extracts of books and reports by post, fax or email through our document delivery service.
Can't find what you're looking for?
If you have any difficulty in finding the material you are looking for please contact the enquiry team by phone on +44 (0)20 7920 8620, by fax on +44 (0)20 7920 8621 or by email at library@icaew.com.
The ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided 'as is' with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.