Information and knowledge management

Articles, reports and other resources that enable accountants in business to make a real difference to their organisations by providing them with practical information on the latest thinking in information and knowledge management.

  • Watch what's said about you!

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    LinkedIn is now a widespread business, and organisations need to think carefully about its impact on their reputation, whether positive or negative. Paul Harrison suggests a framework for doing so.

  • Competitive intelligence

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    To keep present customers and to gain new ones, it is essential for any business to be competitive. This involves understanding what your competitors are orrering and what they might be planning. Arthur Weiss explains.

  • The dark side of competition

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    There is an important line between competitive intellingence and industrial espionage. Andrew Crane describes some of the ethical issues involved in distinguishing the two.