Managing the non-financials
Spending more time on general management issues, staffing and IT? Browse our resources on the non-financial aspects of running a business
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Attention Practitioners - London South Bank University would like your help with a survey. If your practice provides payroll services, employment rights advice or any other human resources activity they need you help.
Downsize today while thinking about tomorrow
How to downsize your office space during recession in a way that won't impede your recovery when the economy improves.
Scroll down to the section on property for more articles.
General management
- Browse articles on management strategy from Small Business Update
- Learn how to be a more effective leader and motivate employees with guides on topics such as teambuilding and being assertive.

- Write a business plan with help from our briefing, articles and eBooks explaining what to include in your plan, how to structure it and what to emphasise.

- Read advice on common management problems – from dealing with a supplier going bust to managing co-workers who are dating.
Human resources
- Find all the information you need about human resources, including employment law, staff retention and working practices.
- Ensure your business retains its best assets by reading up on talent management

- Discover why succession planning is essential to the continuing success of your business and how it can be used as a retention tool

Health and safety
- Read Small Business Update articles to find out more about health and safety issues
- Leading Health and Safety at Work : Leadership Actions for Directors and Board Members. (PDF 12 pages) The publication was developed in conjunction with the IOD. It is short and concise with each section is divided into "Core Actions" and "Good Practice".
IT
- To keep on top of emerging trends in IT and make confident purchasing decision, join the IT Faculty of register on IT Counts, the online support network for accountants involved in IT.
- Purchase reliable and independently-evaluated software with confidence via our software accreditation scheme
Pensions
- Find a comprehensive list of online resources on pensions including director's briefings, books and journal articles
Sales and marketing
- Brush up on your sales and marketing knowledge by browsing eBooks on these subjects

- Understand the key ingredients of brand management including how to build and maintain a successful brand

- Build customer loyalty with practical advice for increasing retention within your customer base

- Find tips on effective marketing planning, from branding to franchising and marketing for accountancy firms

Managing suppliers
- Access resources that will help you manage your suppliers

Property management
- Manage your premises effectively with tips on how to choose a location, whether to buy or let, and how to prepare your premises for winter in our how to guides, briefings and articles.

- Keep up-to -date with the latest property prices with our commercial property price indices and surveys
Insurance
- Find out how to insure your premises and find the right premium for your business with our collection of resources aimed at SMEs
- Read about Insuring your firm during the recession, and get advice on why you should keep your cover in place despite the downturn.
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