Serviceware offers strategies and software solutions that help companies compete digitally with best-in-class enterprise service management - by improving service quality and efficiently managing service costs.
Products and services
At Serviceware we recognise the challenges facing finance professionals, who are looking to cut costs, whilst driving future growth. We also understand that maintaining and exceeding service expectations is a core component of most companies’ survival.
We are passionate about enabling our customers to improve their service quality, whilst more efficiently managing their costs. With offices across Europe we are helping more than 800 customers worldwide, across a variety of sectors, including banking, retail, manufacturing and chemicals to achieve their goals.
The Serviceware platform includes the following software solutions, which can be integrated or used independently.
- Serviceware Performance.
- Serviceware Financial.
- Serviceware Resources.
- Serviceware Knowledge.
- Serviceware Processes.
Our experienced and skilled team is available throughout the transition process from delivering strategic consulting on service strategy, through to successful implementation.
Supporting ICAEW events
Virtually Live 2021 - 15-17 June
Serviceware is returning to support Virtually Live for the second year. More details to be announced soon.
Previous events
At ICAEW's Financial Controllers' Update 2020
Serviceware supported ICAEW's Financial Controllers' update on 2 December.
Find out more and book tickets
At ICAEW Virtually Live 2020
The global COVID-19 crisis has intensified the pressure on finance teams to cut costs, while continuing to increase the pace of digital transformation. Harald Matzke (co-founder of cubus – a Serviceware company) discussed the challenges facing every finance professional right now and the role of real-time, fact-based decision making.
Watch the session: Pressure to perform while digitally transforming
