ICAEW.com works better with JavaScript enabled.

Video conferencing and remote collaboration tools

As working from home becomes the norm during the coronavirus COVID-19 crisis, employees, colleagues and clients need online tools to to communicate effectively and collaborate remotely. This page collects ICAEW insights and externally-produced resources on the apps and software available and tips for best practice.

ICAEW insights

Welcome to the new normal – How to talk professionally online

29-04-2020

Everyone is having to learn to talk online now, but It's easy to get it wrong when you're at home. You don't want to look and sound unprofessional. This webinar will give you expert advice and tips on how to have a professional image on screen whether in meetings or interviews.

Coronavirus guide: cyber hygiene and data

25-03-2020

Criminals thrive in times of uncertainty and fear, and the UK’s National Cyber Security Centre (NCSC) has already reported an increase in cyber threats which refer directly to the coronavirus. This guide outlines the key steps to basic cyber hygiene and highlights some useful resources.

Coronavirus (COVID-19): tech considerations around home working

26-03-2020

26 March 2020: coronavirus is forcing many people to work from home to reduce social contact and minimise the associated risk of transmitting the disease. Technology is key to helping people work at home, so what are some of the things to consider when setting up and managing home working for your staff over the coming weeks and months? 

Moving your offline meetings online

23-03-2020

23 March 2020: Della Hudson is a veteran of running online courses and webinars and she shares her tips to help businesses using the technology for the first time.

Choosing your platform

COVID-19: Ultimate Guide to Free Video Conferencing & Collaboration

Rebekah Carter UC Today 16-03-2020

Companies that do not have the budget set aside for the move into video conferencing can now take advantage of free versions being offered in response to the coronavirus crisis. This article provides a handy round up of the premium tools being offered for free by the market leaders in video conferencing.

Getting started

What It Takes to Run a Great Virtual Meeting

Bob Frisch, Cary Greene Harvard Business Review 05-03-2020

Harvard Business Review provide a 12 step guide to help you run virtual meetings more effectively, using basic meeting best practices and easy-to-use, inexpensive technology. Harvard Business Review has made all its coronavirus coverage free for readers and the full section of articles can be accessed through its Insights hub.

The do’s and don’ts of video conferencing

Aliya Chaudhry The Verge 19-03-2020

The coronavirus crisis has left many firms struggling to adapt to video conferencing, especially when it is combined withe challenge of whole teams now working remotely. Aliya Chaudhry provides a straightforward guide to the do’s and don’ts of video conferencing.

Handling client meetings remotely

New service delivery models

Scottish Council for Voluntary Organisations 23-03-2020

This guide by the SCVO was intended to help voluntary sector organisations shift their service delivery into digital and remote channels, with many principles that would apply equally well to small businesses and practices. Further guidance at SCVO's Third Sector Information Hub.

Screen-sharing

Some practices may be looking to share screens with their clients and there are a range of remote desktop access solutions that can help, for example:

ICAEW accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided ‘as is’ with no warranty, express or implied, for the information provided within them. Please see the full copyright and disclaimer notice.

* Some of the content on this web page was provided by the Chartered Accountants’ Trust for Education and Research, a registered charity, which owns the library and operates it for ICAEW.