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Cookies on ICAEW websites

Details of cookies we use across all ICAEW websites and what we use them for.

What are cookies?

A cookie is a tiny file that is saved by your browser when you visit a website. It enables certain information about your visit to be stored by the site.

Some of these cookies are essential in order for a website to run as you expect it to (for example, placing an item in a shopping basket) while others allow us to provide you with a better service (for example, understanding what content is most popular, to provide you more of the same).

Our cookie policy

We understand you need to reach the most relevant information quickly and easily. So, our main aim of using cookies is to provide you with the most optimised 'user experience' possible. (For details on what personal information we collect using cookies and how we use it, read our privacy policy.)

We use cookies to help you navigate the website efficiently and perform certain functions. For example, cookies allow us to remember your log in details to save you from having to type their username and password every time they visit us, or move from page to page.

Our website analytics tool uses cookies in order to analyse how, when and where visitors use our websites, but this information is not tied to personally identifiable information. We only use this data to improve your experience. For example, we are able to find out what the most popular content is each week, and update our homepage to reflect that current interest.

Or we can identify common journeys to popular content and refine the site to help users access that content quicker.

You will see advertising on some of our web pages. These pages have third party cookies to enable us to know how many people engage with the adverts. We analyse this data regularly to tailor adverts to user trends.

After reviewing the cookies we use (see 'What cookies we use' section below) and the benefit they provide our visitors and members, we currently operate an 'implied consent' policy. This means that we assume you agree with the usage of our cookies. If you do not agree, we have provided guidance to help you to alter your browser settings to match the level of privacy you require (see ‘How to manage cookies via your browser settings’ section below).

For members and registered users of our website, if your cookies aren't enabled on your computer, it will mean that your experience when logged in to our website will be limited to browsing (for example, you won't be able to add products to your basket and buy them).

For more details about cookies, visit www.aboutcookies.org.

The cookies we use

The following describes the cookies we use across all of our websites and what we use them for.

Cookies essential for website use

Cookie name Purpose
asp.net_sessionid This is essential for browsing and the website wouldn't work for you without it. This cookie allows us to identify your particular session (the time between arriving at and leaving icaew.com) and means that we can remember you as you move from one page to the next, thereby improving your experience on our site. This cookie will be automatically deleted from your computer when you close your browser.
audience, cfid, cftoken, chktoken, csession, lastvisit, persvalue These cookies are used to:
  • identify user session to the servers
  • define the content you are or are not allowed to access
  • remember a user from page to page
  • store the last time a user visited our website
  • remember a user’s movements between different parts of our website.
.aspxauth This is created if you have logged in successfully. Without it you will not be able to proceed to the members’ pages and view restricted member content. This cookie will be automatically deleted from your computer when you close your browser.
clientcookies This checks if a user has accepted the use of cookies on icaew.com.
reference This is used to remember a user’s movements between different parts of our community site ion.icaew.com.
returnurl This is used to set where a user will return to after logging in. Without it, you would always return to the home page after being asked to log in, no matter where you were on the site.
username This is used to generate a username on a page after logging in.
website#lang This is used to retain language settings as a user moves around the site, if multiple languages are available. Without it, you would have to reset your language settings every time you moved from one page to another.


(Note: This is a third party cookie)

This is used to show Vimeo videos and track where a video has been played. If this cookie can’t run, there’s no way to watch the videos on our website.
Vvcu, vvct These cookies are used if you take part in a web chat session and are used to distinguish users and identify an individual visit by a user.

Non-essential cookies for website analytics and helping you share content

Cookie name Purpose

sc_analytics_session_cookie sc_analytics_global_cookie

(Note: These are third party cookies)

Google uses cookies to evaluate your use of the website in order for us to compile reports on website activity and internet usage. Google may also transfer this information to third parties if required to do so by law, or if such third parties process the information on Google's behalf. Google will not cross reference your IP address with any other data it holds. Read Google's privacy policy.

12 ‘sharethis’ cookies for our social buttons

(Note: These are third party cookies)

These enable users to share web pages. There are buttons for: Twitter, Facebook and LinkedIn. If you click on any of these buttons, a direct link to the server of the respective social network is established. The contents of the button are then transmitted from the social network directly to your browser and incorporated in the website by it. We don't control the setting of these cookies, so we recommend you check the third-party websites for more information about their cookies and how to manage them:


(Note: These are third party cookies)

Hotjar makes use of cookies to identify visitors across multiple pages or sessions, and to display the correct content for visitors. Hotjar anonymously records mouse clicks, mouse movements and scrolling activity as well as some of the text you type into this website. This site does not use Hotjar to collect any personally identifiable information in this website. We are using the information collected by Hotjar to identify improvements to the user experience and consumption of content across icaew.com.


(Note: These are third party cookies)

Collects advertising information for the Google Analytics Demographics and Insight report

Non-essential cookies to enable you to use of our advertising

Cookie name Purpose

3 cookies for oas_realmedia

(Note: These are third party cookies)

The adverts that appear on our websites are provided by 24/7 Real Media Open Adstream. These cookies are used to deliver advertisements and know the number of people clicking on them. We don't control the setting of these cookies, so we recommend you read Real Media’s privacy policy for more information and how to manage them.

Non-essential cookies for online usability testing

Cookie name Purpose

__ar*, _ga, _gat, __utm*, _hjUserId, _hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjDoneTestersWidgets, _hjMinimizedTestersWidgets, _hjIncludedInSample, JSESSIONID, NREUM, NRAGENT, optimizely*, session 

These cookies are used to record session information including mouse movements, clicks and search terms using the HotJar online usability testing tool. 

Essential third party cookies

Cookie name Purpose

ShoppingCart ShoppingCartVa

These cookies will be created by our business partner My Custom Event (MCE) if you book an event on-line. These cookies allow MCE to manage your booking.

Providing you with this information is part of our initiative to fulfil recent legislation. We want to be sure that we are clear and honest about your privacy when using our website.

For independent information about cookies, visit www.aboutcookies.org.

How to manage cookies via your browser settings

Visit www.aboutcookies.org or use the guidance below.

Establish the type and version of the web browser you use to access the internet

For PCs

Click on 'Help' at the top of your browser window and select the 'About' option.

For Macs

Click on the Apple menu and select the 'About' option.

Choose your preferred settings

Microsoft Internet Explorer

  1. Click on 'Tools' at the top of your browser window and select 'internet options'
  2. Click on the 'Privacy' tab
  3. Move the slide to choose your preferred settings

Mozilla Firefox

  1. Click on 'Tools' at the top of your browser window and select 'Options'
  2. Then select the Privacy icon in the left-hand panel
  3. Click on Cookies and choose your preferred settings

Google Chrome

  1. Click on 'Tools' at the top of your browser window and select 'Options'
  2. Click the 'Under the Bonnet' tab, locate the 'Privacy' section, and choose the 'Content settings' button
  3. Click the 'Cookie settings' tab and choose your preferred settings

All other browsers and/or versions

Please consult your browser online help files, or visit www.aboutcookies.org.

Updated December 2016