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Practice Protection - Keeping your practice out of the mire in 2017

This unique session will help you avoid negligence claims, trouble with the authorities and the problems that follow from client service creep.

Find a roadshow in your area

See all dates and locations for the Spring series.

Key takeaways:

  • The biggest negligence risk you run in your small practice and how to mitigate it;
  • Past and future focal points addressed during Practice Assurance visits;
  • 3 simple ways to secure higher fees even from your smallest clients.

Course leader, Mark Lee FCA, works with accountants to help them build more successful practices. He first started lecturing on practice protection issues 15 years ago, drawing on his experiences dating back to 1991. This half day event will cover all of the following:

  • the main causes of professional negligence claims against accountants in practice;
  • simple and practical measures you can put in place to reduce the prospect of professional negligence claims;
  • essential reminders from the ICAEW QAD team about AML risk assessment and suspicious activity reporting
  • avoiding client service creep and other difficult client challenges; and
  • client billing challenges that threaten the future of your practice.

This course will give you the confidence that you have taken all reasonable practical steps to protect your practice so that you can survive and thrive into the future. A follow up course will run in the autumn to build on this one - with a focus on Practice promotion to help you grow your practice - or at least avoid it shrinking.

ICAEW trainer - Mark Lee FCA

Mark is an independent speaker, trainer, mentor, author and debunker. More interestingly he is also Treasurer of The Magic Circle.

He started training accountants in the 1980s and has long focused on sharing commercial practice-focused advice for general practitioners. During his career in practice he worked for all sizes of practice and was a partner at two top firms. For much of this time he was a frequent commentator in the professional press. In 2006 Mark shocked his peers by choosing to move away from practice work, to help other accountants build more successful careers and practices. He has a special interest in working with sole practitioners who can access his support in a variety of ways.

Mark is a frequent blogger and contributor to various accounting journals and websites. He has written over 200 practice-focused articles for AccountingWeb, which have been viewed over one million times.

He was once described by AccountancyAge as "probably the most networked accountant in the UK”. More recently Mark has been consistently identified as one of the most influential accountants online. He is very active on social media but often debunks the way this is over-hyped to accountants.