You can renew books borrowed from the ICAEW's Library and Information Service using the online functionality provided in our online catalogue, LibCat, or by contacting a member of the enquiry team on +44 (0)20 7920 8620.
Go to the online catalogue
Click on the option to Renew my materials in the menu bar.
You should now see a login screen.
You will need to enter your membership number or user ID and your PIN number, as explained below:
Click on the option List Charged Items.
The system will show you a list of books eligible for renewal.
If the renewal was successful the message ‘item was renewed’ will be displayed with the new due date.
If the renewal was unsuccessful the message ‘item failed to be renewed’ will be displayed along with the reason the book(s) could not be renewed.
How many times can I renew a book?
You can renew a book 4 times – either online, by contacting the library team or by a combination of options – provided no other member has placed a reservation on the book.
How do I get a PIN number to use the online renewals service?
Please contact the Library team by email at email@example.com, by telephone on +44 (0)20 7920 8620 or through live chat.
Why has the system failed to renew my book(s)?
The system will not renew books if a reservation has been placed on the book by another user or if you have reached the maximum number of renewals.
Why does the system say that I am barred when I try to log in?
The system automatically bars any user with books that are still outstanding thirty days after the date they were due back. You will not be able to borrow or renew any books until the outstanding books are returned to the library.
If you would like help requesting, reserving or renewing a book, please get in touch with the library team by telephone on +44 (0)20 7920 8620, by email at firstname.lastname@example.org or by using Live chat.