The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact firstname.lastname@example.org.
Complete CFO handbook: from accounting to accountability, The
The book contains chapters on obtaining funding, corporate risk management, business strategy and financial planning, performance measurement and transfer pricing, asset management, cost management and finance function effectiveness.
Controller's function: the work of the managerial accountant, The
The book aims to provide the management accountant with facts and guidance for all aspects of their role. It contains chapters on the role of the management accountant, internal control, strategic business planning, long-range financial planning, cash and investments, operational accounting, SEC filings, performance measurement, financial analysis, cost management, taxation, and selecting a financial information system.
Cost management and control in government: fighting the cost war through leadership driven management
The book uses numerous real life case studies to show how and why governments should implement cost management strategies. It includes chapters on talent management, leadership skills, cost control in business processes, and managing change in large organisations.
Big and small arable monitor farmers face the same challenges
Two vastly different-sized farms which both face the same challenges of trimming fixed costs and preparing for Brexit.
The chief risk officer: it's not just about managing risk costs anymore
Paul Ingram, Chief Risk Officer (CFO) at Credit Suisse International, gives his views on the remit of his role.
Stop satisfying your customers: go beyond their expectations
The article discusses techniques for creating loyal customers. These include exceeding customer expectations, finding out what the customers want, and making a service unique to each customer. Also discussed are some low-cost ways to surprise and delight customers, such as sending a personal thank you note, displaying exuberance when providing service, and making phone calls to see if customers are still happy.
Articles and books in the Library collection
Building a sustainable cost leadership culture
Strategic Finance, September 2014, pages 46-51
As cost leaders, management accountants can help their organisation compete and thrive in today's complex global economy.
CFO fundamentals: your guide to internal controls, financial reporting, IFRS, web 2.0, cloud computing and more
(John Wiley & Sons, 2012)
Part three, cost management and IT systems, contains sections on cost-volume-profit analysis, short-term decisions, forecasting, planning and budgeting, risk management; capital budgeting and real options, profit centres, and transfer pricing
Management and cost accounting
(Cengage Learning EMEA, 2012)
A student guide to designing and evaluating management and cost accounting information systems.
To find out how you can borrow books from the Library please see our guide to book loans.
You can obtain copies of articles or extracts of books and reports by post, fax or email through our document supply service.
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