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Discipline and grievance

Find out how to handle discipline and grievance issues at work with our selection of articles, books and online resources.

What's on this page?

  • Legal Alert
  • eBooks
  • Acas guidance
  • Online articles
  • Useful links
  • Articles and books in the Library collection

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Legal Alert

Legal Alert is a monthly checklist from Atom Content Marketing highlighting new and pending laws, regulations, codes of practice and rulings that could have an impact on your business.

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Disclaimer: These publications from Atom Content Marketing are for general guidance only, for businesses in the United Kingdom governed by the laws of England. Atom Content Marketing, expert contributors and ICAEW (as distributor) disclaim all liability for any errors or omissions.


The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Handling disciplinary issues

This chapter looks at disciplinary issues and deals with rules, procedures, hearings, disciplinary action and appeals against disciplinary action.

Dealing with grievances

This chapter looks at dealing with grievances and deals with grievance procedures, handling a grievance, bullying and harassment, appeals against grading and

Dictionary of human resources and personnel management

Dictionary of terms used in Human Resources and personnel management. Also contains letter and policy document templates.

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Acas guidance

Advice, guidance and practical resources on a wide variety of recruitment topics for both employers and employees, produced by the Advisory, Conciliation and Arbitration Service, Acas. Acas is the employment relations service for England, Scotland and Wales offering practical, independent and impartial advice to employers, employees and their representatives.

Conducting workplace investigations

Acas October 2015

Acas step-by-step guide for all employers of all sizes on how to go about conducting a disciplinary investigation, from deciding whether an investigation is necessary through to submitting a report.



Acas advice for employers and employees on disciplinary procedures, covering common questions and answers. Includes a short video covering whether an employee can be disciplined or dismissed while on sick leave.

Discipline and grievance - Acas code of practice

Acas March 2015

Acas statutory Code of Practice designed to help employers, employees and their representatives deal with disciplinary and grievance situations in the workplace. A failure to follow the Code does not, in itself, make a person or organisation liable to proceedings but employment tribunals will take the Code into account when considering relevant cases.

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Online articles

The library provides access to a range of articles in full text from leading business, finance and management journals. Access to articles is provided to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

What now? Not all harassment makes the headlines - but there are hard and fast rules every business facing allegations should follow.

The article discusses sexual harassment allegations made within the U.S. entertainment industry and offers tips for businesses facing such allegations. Topics include the tendency for companies to ignore transgressions or trivialise them despite a clear definition of sexual harassment presented under Great Britain's Sex Discrimination Act, the Equality Act's protection of individuals making claims and organizations against hypersensitive individuals, and the importance of corporate culture that welcomes concerns and complaints.

It'll cost you...

The article offers advice on legislation related to human resources (HR) compliance in Great Britain. Topics include dealing with discrimination law, the Transfer of Undertakings (Protection of Employment Regulations (TUPE) related to service provision, and flexible working regulations. Also noted are employment law related to religion, shared parental leave (SPL) regulations, and the need for written records of employee discipline and grievance procedures..

There's more than one way to solve a dispute: Resolving workplace differences is a fine art - and many businesses have been getting it dramatically wrong.

The article discusses strategies for workplace conflict resolution from a human resources (HR) perspective. Topics include the role of formal grievance procedures in relation to mediation techniques, the integration of HR and organisational development (OD) with restorative justice practices, and the use of a conflict management system within the Northumbria Healthcare NHS (National Health Service) Foundation Trust (NHFT).

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Useful links 

Appeal to the Employment Tribunal
Information about how to apply to tribunals in the event of a dispute and what to do if taken to a tribunal.

Discipline and grievances at work: The Acas guide
A comprehensive advisory handbook with appendices giving disciplinary rules for small organisations and sample disciplinary and grievance procedures.

Employment Appeal Tribunal (EAT)
The EAT hears appeals from decisions made by Employment Tribunals.

Handling an employee's grievance and Taking disciplinary action against an employee
Information from GOV.UK, mainly based on the ACAS Code of Practice above.

UK Employment Appeal Tribunal database
A searchable database containing full hearing judgments of the EAT which are transcribed or handed down by the Tribunal. Maintained by the British and Irish Legal Information Institute (BAILII).

Can't find what you are looking for?

If you're having trouble finding the information you need, ask the Library & Information Service. Contact us by telephone on +44 (0)20 7920 8620, by web chat or by email at library@icaew.com.

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