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Find out more about staff training with our selection of articles, books and best practice guides.

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  • eBooks
  • Online articles
  • Articles and books from the Library

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The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Performance management

This chapter looks at the importance of managing performance, the performance management process and training and development.

Developing employee talent to perform: people power

A guide to getting the most from employees, written from an American perspective.

Designing workplace mentoring programs: an evidence-based approach

A short guide to mentoring for managers introducing it to an organisation.

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Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Agility in HR

Human resources departments are adapting to the changing business environment and employment culture. This article looks at the biggest changes affecting talent management, employee training and performance appraisals.

The [re] evolution of Learning and Development

Article looks at developments in corporate training, learning and development - a shift from a trainer-led to learner-led model and future developments including the use of virtual reality and augmented reality.

Taking the complexity out of analytics: Retailers need to innovate to get the most out of data analytics

The article focuses on the importance of technological innovation systems in the data analytics of retail firms. It mentions the functionality priorities of data analytics in retail firms including the use of graphical solutions, the development of flexible rules and key performance indicators (KPIs) and the promotion of an advanced employee training program.

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Articles and books in the Library collection

To find out how you can borrow books from the Library please see our guide to book loans.

You can obtain copies of articles or extracts of books and reports by post, fax or email through our document supply service.

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