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Become a support member and make a difference today

By becoming a support member you will provide invaluable assistance to your fellow ICAEW members.

Support members helpline - call 0800 917 3526

The Support Members' Scheme exists to offer confidential support to members who are in difficulty. Being a support member is a rewarding experience and you can provide much needed guidance.

Joining the scheme is easy:

  1. contact us to register your interest
  2. receive information on the role of a support member
  3. discuss your role with an experienced staff member

You will be trained as a professional advisor and develop necessary skills to provide quality guidance.

Support member roles and responsibilities are to:

  • offer support to members;
  • act as go-between for members and the ICAEW, when the member is reluctant to enquire directly;
  • understand and explain the ICAEW's investigative/conciliation/ disciplinary/regulatory/monitoring functions to members;
  • direct enquirers to relevant ICAEW support services or appropriate ICAEW literature (e.g. help sheets);
  • advise members, if required, to seek appropriate legal advice. If necessary, consulting the ICAEW lists of specialist solicitors.

How do I become a support member?

If you would like to become a support member, or find out more about the scheme, please contact support.members@icaew.com

Alternatively, if you know of an ICAEW member who would be interested in becoming a support member please share this page on Facebook, Twitter or LinkedIn.

Please note:

Members' enquiries are treated in strict confidence. Support members are exempt from the duty to report misconduct.