When all around you is falling apart and the proverbial has hit the fan, honesty is the best policy, argues Jon Moulton.
My career has included a regrettably large number of **ck-ups – two pairs of letters can replace those stars (that I know of ). There have been disasters that were not actually mistakes, but just the random bad things that happen to you. Maybe for once I really am speaking with authority on a subject.
Last year, the extent of VW's appalling behaviour in 'fixing' the software on its diesel cars unravelled as management in Wolfsburg tried, ultimately in vain, to manage what was way more than a **ck-up. It made its diesel cars look good in testing, but in reality they were belching out illegal volumes of noxious fumes.
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