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Inspiring Confidence in Financial Services

Advancing thinking and debate

The Inspiring Confidence in Financial Services campaign debates issues affecting confidence in the financial services sector. It develops new insights and ideas by questioning financial services providers, consumers and regulators, how they interact with each other and how the information flows between them.

The Inspiring confidence in financial services initiative has four themes:

  • Responsible providers. Exploring the actions the financial services sector must take to build trust.
  • Responsible consumers. Examining the extent to which consumers can be reasonably expected to take responsibility for their financial decisions.
  • Better regulation. Exploring and identifying the context and conditions for better regulation.
  • Better information. Encouraging open discussion around the needs of different users of financial information.

In order to have stable, efficient markets that support consumer interests and sustain wider economic development, it is necessary to draw together these elements.

To find out more about the programme, please read the Inspiring Confidence in Financial Services prospectus.

What's new

Audit insights: investment management


More than half of people aged 21–30 have no pension or make minimum contributions. Despite this, investment managers are not successfully encouraging people to save. In this Audit insights report, external auditors and ICAEW specialist staff explore whether the investment management industry is fit for purpose and use their expert knowledge to identify what changes need to be made.

IFRS 9 Bulletin


A report from the Financial Services Faculty on IFRS 9

IFRS 9: What it means for banks and financial stability


In July 2017, ICAEW's Financial Services Faculty brought together key stakeholders from the investor and analyst communities so that they might understand the respective challenges faced by banks in preparing IFRS 9 expected credit loss provisions.

Audit insights: insurance


This report focuses on four challenges facing the insurance sector. It is based on the collective insights of a group of external audit experts, with many years’ combined experience of auditing insurance companies. ICAEW would like to thank BDO, Deloitte, EY, Grant Thornton, KPMG, Mazars, PKF Littlejohn and PwC for their contributions to the report.

Audit of banks: 5 years on


This report sought to identify the actions that banks, auditors and other parties could take to strengthen the banking system without the need for legislative or regulatory changes.

Do banks work?


What does the future hold for the financial services industry? ICAEW gathered together influential stakeholders to answer this question.

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