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Privileges and permissions

Ros Campbell establishes what needs to be considered when deciding who is permitted to do what in your practice

Privileges and permissions enable your team to work effectively in a healthy environment, generating the best results for your business and your clients. It’s always a dilemma deciding who can do what and when, as there’s a balance to be struck between delegating and retaining control. Fortunately, tried and tested tools and processes can be applied to help you to achieve this tricky balance.

Attitudes - what's yours?

Over the years, I have seen a spectrum: from practices that completely lock down their systems through to a more open, relaxed approach. While practice size can be a factor, it’s usually down to the attitude of the managing team.

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