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IT management

Good IT management is essential to achieving value from IT systems and managing the risks associated with them. IT management covers the full lifecycle of systems, from the initial decision to invest in a system through its operational life until it is no longer needed and ultimately decommissioned.

In this section

Data backup solutions

This guide considers the business benefits of backup, including the specific advantages it can deliver in terms of business continuity, disaster recovery, and other areas.

Developing a digital marketing strategy

This guide provides an overview of some of the many management issues involved, for example the role of backup as a part of broader business continuity and resilience strategies. These highlight the fact that backup is not merely a technology issue but one that can go to the heart of the business's survival.

Business Continuity Management

This introductory guide will offer tools, tips and techniques for businesses of any size.

Cloud adoption

Read our three guides to cloud adoption – what are the risks and how to choose a cloud platform?

Practical Guide to Green IT

This guide focuses on how IT can help your organisation reduce its environmental impact and concentrate, in particular, on areas where the greatest cost savings can be achieved.

Applying Corporate Governance principles to IT

Governance is a framework for leadership, organisational structures and business processes, standards and compliance to these standards, which enables the achievement of an organisation's strategies and objectives. In the twenty-first century, applying these principles to IT is critical for all organisations. Those without an IT governance strategy face significant risks; those with such a strategy perform measurably better.

Managing IT in the SME: A guide for finance directors

This guide is for finance directors who have overall responsibility for IT in a small to medium enterprise (SME). For the purpose of the guide it is assumed that the day-to-day working of the IT function is in the hands of an IT manager.

Making information systems work

Making Information Systems Work is about the successful application of IT by business and government. It supports informed debate and practice on the basis of three themes –value, trust and standards.

Cloud adoption

Read our three guides to cloud adoption – what are the risks and how to choose a cloud platform?

The Library & Information Service provides a hand-picked collection of industry press articles as a benefit of membership. If you are unable to access an article, please see our Help and support or contact library@icaew.com

The fundemental flaw in AI implementation

The article focuses on failure of business leaders to fully unlock the advantages of artificial intelligence (AI) despite their enthusiasm over the opportunities presented by machine learning for business process automation. It discusses considerations for an effective enterprise resource planning (ERP) implementation and the author's study of how companies integrate value-adding AI algorithms into their process. ** Registration required for access to 3 free articles per month **

Manufacturers, technology and the fourth industrial revolution

The article reports that worldwide spending on the technology and services enabling business and product digital transformation is forecast to surpass billions in 2018. The main objective and top-spending digital transformation priority for those industries is smart manufacturing, such as material optimization, smart asset management and autonomic operations. There are multiple examples of manufacturers investing in new systems to drive efficiencies and improvements in their operations.

How to make sense of desktop as a service

The article focuses on the concept of desktop computing. It focuses on consuming the desktop as a service (DaaS). It focuses on the advantages of running hosted desktops with the same provider that benefit from low latency between the data and the clients. It states that personal computer (PC) operating system runs on a cloud-hosted virtual machine (VM) remotely.

Enhance efficiency by automating IT services

The article explores the role of chatbots and artificial intelligence (AI) on information technology service management (ITSM). Topics include the need for businesses to integrate AI to be efficient while avoiding repetitive tasks, the challenge in keeping up with the current IT-related issues and the massive opportunities of AI on business planning and on the decision making process in businesses.

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Tech donut

Guidance on IT management topics for SMEs. Covers the following areas: computer hardware; business software; the internt; communications; IT security; buy and manage IT; IT support; staff and IT training.

Reshaping business with artificial intelligence

MIT Sloan Management Review has partnered with The Boston Consulting Group to provide baseline information on the strategies used by companies leading in AI, the prospects for its growth, and the steps executives need to take to develop a strategy for their business. (Subscription required to view full report)

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