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Coronavirus: a message from Michael Izza

19 March 2020: I want to assure you of ICAEW’s continued commitment to support you through this challenging period. These are extraordinary times that require calm and considered action, and for us all to work together.

Governments around the world are taking unprecedented steps to tackle the Covid-19 epidemic with personal, social and professional implications for everyone.
We have been monitoring developments and taking proportionate action in line with official advice. We have implemented contingency plans and the vast majority of our employees are now working from home so we can continue to provide our members, students, firms and stakeholders with the support they need. 

ICAEW events and offices

Given the recent announcements by the UK Government, we are no longer hosting face-to-face events, conferences or meetings. Where possible we will look to hold events via our online platforms and will contact registered attendees directly with full details. 
This also means that we are prohibiting access for members and visitors at our UK offices from 17.00 on Wednesday 18 March until further notice. This includes Chartered Accountants’ Hall in London, where the business centre and One Moorgate Place Club are already closed. 

Supporting our members

This global health emergency is fast becoming an economic one. Chartered accountants will play a critical role in minimising the financial distress to businesses and the wider public, and we are committed to giving our members the support they need at this time. 


We are updating our website daily and have a dedicated hub on coronavirus with the latest advice and guidance. Our Technical Strategy department is prioritising work to support our members at this challenging time on topics such as how to access government business support, practical insight on financial management and supply chain issues, and regulatory matters including tax and business filings.
We are conscious the situation is fast moving and want to harness your insights and expertise for the benefit of the wider profession and coronavirus preparedness across the economy.

If you have any ideas for additional support, guidance or insights please complete the form at the end of this page.

Collaboration with government

We are already working closely with the UK Government to help make sure businesses can access support as efficiently as possible. Along with other business leaders, I am now every couple of days attending meetings with the Secretary of State for Business, Alok Sharma MP (an ICAEW member himself) to share our insights and views. 

If there are ways in which you believe the government could support business, or you have practical suggestions to improve how services to businesses are accessed, we would like to hear them. BEIS are keen to understand in detail the specific issues and concerns facing businesses across the UK. Please take the opportunity to share your insights with us here. 

Learning and professional development

We want to support everyone who is registered for our professional development events. Where possible we will adopt a digital approach to delivering scheduled events. Further information for our students will follow. 

Our helplines

ICAEW will continue to offer support to all our students and members during this challenging time. We will do this through live chat (Mia our chatbot is primarily aimed at students at this time), email and our online resources on icaew.com. We are seeking to maintain a telephone service for those who need urgent support. You can check the status of all our helplines at icaew.com/helplines.

Your wellbeing 

CABA wants to assure members that they can contact them at any point. Any individuals or small businesses requiring emotional or financial support are encouraged to email them in the first instance. 

Stay connected 

ICAEW will continue to monitor this fast-changing situation and the impact on business and take appropriate action as necessary. 

We will of course continue to update you on developments, which you can also follow via our website and social media channels, and by signing-up for our daily emails at www.icaew.com/insights

Ideas for additional support

Help us create new resources to this rapidly developing situation by completing this form.