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Find out more about staff training with our selection of articles, books and best practice guides.

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  • eBooks
  • Online articles
  • Articles and books from the Library

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The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Performance management

This chapter looks at the importance of managing performance, the performance management process and training and development.

Designing workplace mentoring programs: an evidence-based approach

A short guide to mentoring for managers introducing it to an organisation.

Coaching and mentoring

Examines how to create practical conversations to improve learning and encourage personal development.

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Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Online articles

The Library provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

Disruption to traditional on-the-job-training

Article looks at how companies use of AI and robotics is disrupting training methods such as mentoring and on-the-job-training. It looks at the outcome of this trend ( 'shadow learning'), the solution and obstacles to learning.

Benefits of investment in training outweigh the costs

The article discusses the benefits from investing in training and development of employees as an effective employee retention strategy. It identifies the negative side effects of high employee turnover, suggests the establishment of a culture of learning wherein employees are encouraged to identify deficiencies in their jobs and choose the training they need, and recommends the development of mentorship programs.

Agility in HR

Human resources departments are adapting to the changing business environment and employment culture. This article looks at the biggest changes affecting talent management, employee training and performance appraisals.

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Articles and books in the Library collection

To find out how you can borrow books from the Library please see our guide to book loans.

You can obtain copies of articles or extracts of books and reports by post, fax or email through our document supply service.

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