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How to manage post-pandemic

Empathetic, inclusive leadership, supported by the human resources department, improves business, and will become even more important in a post-COVID-19 world with its shift from results-based to value-centred business models, reports Xenia Taliotis

Economic analysis

Buzz words and phrases often start with a whisper that becomes more vociferous with time. This has certainly been the case with the concept of collaborative, compassionate and communicative business, an approach that is now getting the credence that indicates its time has come.