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Work smarter, not harder

When process is functioning properly, organisations run smoothly, employees feel confident and empowered, and owners can concentrate on strategy instead of day-to-day challenges

Many CEOs suffer from a strong desire to see the company they created be perfect. The people who work for you may be good and keen to drive improvements, but inevitably they won’t be as invested as you are.

As the ultimate driver of standards, you’re drawn into spotting and correcting little things. You set reminders to check up on the jobs you want done and the loose ends you want to tie up. As your business grows, this constant vigilance becomes overwhelming. You either work yourself to the bone (without ever keeping on top of things), or are forced to lower your expectations, accepting that few things in life are perfect and people have flaws.

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