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Communication skills

Simple techniques to communicate better

In this section

Articles and features

Reports

Webinars and recordings

ebooks

The Library & Information Service provides a collection of eBooks as a benefit of membership. Please note that ICSA publications are only available to ICAEW members and ACA students. Please log in to access these titles. If you are unable to access an eBook, please see our Help and support or contact library@icaew.com

How to write reports and proposals

A practical guide to writing persuasive business proposals.

Effective business writing

A systematic guide to writing business documents.

Complete presentation skills handbook: how to understand and reach your audience for maximum impact and success, The

A guide to public speaking for staff at all levels.

Writing a report: how to prepare, write and present effective reports

Guide to report writing in a professional context.

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Industry press

The Library & Information Service provides a collection of articles as a benefit of membership. Please log in to view these articles. If you are unable to access the articles, please see our Help and support page or contact library@icaew.com.

The expert witness process: Tips for valuation practitioners

The author shares cross-examination, communication and presentation advice for valuation experts giving evidence in court.

Nonverbal communication

Discusses the five most important aspects of nonverbal communication, common mistakes and how non-verbal cues can be utilised in both face-to-face and virtual settings.

Improve your presentation slides

Article offering advice to accounting and finance professionals on effective design and preparation of presentation slides. Instead of relying on bullet points and blocks of text, the author emphasises the power of visuals in creating a more impactful presentation.

Email killer

Slack's slick messaging software has convinced companies of all sizes that they can move past the inbox. But will what comes next be better — or worse?

Terms of use: You are permitted to access articles subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

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