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The non-technical skills you need to get ahead

You need more than technical skills and knowledge to achieve business success, says Joanna Gaudoin.

Typically, firms focus on their people’s technical skills and abilities – this is especially true in the accounting profession.

These technical skills are vital. However, there are other professional skills that are just as crucial. I’ve heard these skills called ‘soft’but I believe ‘people skills’ is more accurate. These are the skills that are essential for developing, maintaining, and benefiting from professional relationships with your colleagues,superiors, suppliers and clients.

When people neglect to develop and master these skills, there is a strong risk that individual careers stagnate and organisations don’t perform to their full potential.

This is an extract from the Business & Management Magazine, Issue 280, December 2019.

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