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Build high performance through effective leadership

Nick Shepherd explains how effective leadership creates significant benefits for both the individual and the organisation they work for.

In the knowledge economy, effective leadership is critical to ensure everyone can contribute to the best of their ability. Reducing individual, organisational and even societal stress, effective leadership also increases value through enhanced communication.

While communication skills have been identified as a core competency in almost every leadership role, including the training and development of professional accountants, many approaches to developing these skills fail to consider the impact of personality. Poor leaders typically know the textbook approaches to effective communication but fail miserably in execution, often resulting in poor motivation and a reluctance to contribute.

The importance of effective leadership in terms of its role in motivation was identified in the IMA publication Unrecognized Intangible Assets: Identification, Management and Reporting using Figure 1.

This chart remains relevant as organisations try to communicate their performance on managing talent to the market place. However, while metrics such as diversity, absenteeism and training hours are often used to measure performance, they fail to clearly demonstrate the effectiveness of talent management.

This is an extract from the Business & Management Magazine, Issue 272, March 2019.

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