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Conflict and tension in the boardroom

The good, the bad and the ugly sides of boardroom conflict and tension.

Tension and conflict are an inevitable but essential part of life in the boardroom. The challenge is to manage tension effectively rather than allow it to fester and escalate into conflict, according to a study by ICSA: The Governance Institute and Professors Andrew and Nada Kakabadse of Henley Business School.

Boardrooms are filled with intelligent high-achievers and challenge, scrutiny and robust debate can lead to disagreement, tension and conflict. Members of the board can, and often do, reach different conclusions and, having done so, may be unwilling to relinquish what they consider to be a logically founded perspective.