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Tools for business

Find out about the tools that can help you in your career as an independent adviser or consultant. You will find information on engagement letters, the ethical questions you may face as an independent consultant, what to do if there is a complaint, IR35, practice certficates, professional indemnity insurance, risk management and how to write a contract.

In this section

Engagement letters

Engagement letters

Engagement letters are a key document in the relationship between you and your client, providing a written confirmation of the work that will be carried out. The Library can provide sample wording for a wide variety of engagement letters.

Ethical questions and complaints

Case studies

Useful resources for members to help resolve ethical dilemmas in business, practice and the public sector.

Ethics helpsheets

Helpsheets prepared by ICAEW's Ethics Advisory Service to assist you in your day-to-day work. We offer practical advice, respond to frequently asked questions and highlight the issues you may need to consider.

What to do if you receive a complaint against you/your firm

Information and support for ICAEW members, firms and ACA students who have received a complaint against them. We understand that finding out a complaint has been made against you/your firm can be stressful. The information below is designed to guide you through the process.

Personal indemnity insurance

Guidance on PII

Important information about your firm's Professional Indemnity Insurance.

Practice certificates

Do I need a practising certificate?

In this practical 15 minute webinar we will help you decide if you need to hold an ICAEW Practising Certificate. Available now on-demand.

Ackroyd and personal service companies

Peter Vaines, of Field Court Tax Chambers, considers the tribunal decision in Ackroyd and asks, are we sure that something has not gone wrong here?

Webinars and recordings

Webinars, videos and other recordings, produced by the Tax Faculty to provide practical guidance to practitioners on important developments to tax practice and policy.

How to write a contract

Contract law

Articles, news and guidance on contract law in the UK and Europe.


Free templates, checklists, tools and reports on topics such as IR35, timesheets and winning contracts.

Risk management

Risk management

Books, articles, guides and links on risk management.