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Claims management regulation

Registration with the Claims Management Regulator is required for all firms offering services in relation to claims for compensation in a number of categories, including mis-sold financial products and services (including interest rate swaps).

Members may come within the scope of regulation, unless:

  • They do “not provide claims management services by reason only of giving or preparing to give, evidence (whether or not expert evidence)”. (Compensation Act 2006, Section 4(3)(b); or
  • They are exempt, on the grounds that “in providing that service, he is carrying on a regulated activity for the purposes of section 19 of the Financial Services and Markets Act 2000 (FSMA)”. (The Compensation (Exemptions) Order 2007 (2007 No 209)

Further Guidance is available from: