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Student support

Exam systems status

Updated: 25 April 2024, 16:25 UK-time

This page displays the alerts, issues and updates which affect ACA and ICAEW CFAB students. Anything currently active will appear in the In Progress section, and anything no longer active will be moved to Resolved. Please make sure to keep checking this page for any ACA or ICAEW CFAB updates.

In progress

These are active alerts and updates. Should there be any unforeseen issues please be rest assured, we are working hard to resolve them.

25 April

Online practice software update

Any issues with the export function on the online practice software has now been resolved. Please log out and log back in again to benefit from the fix. This has been implemented on all 2024 resources as those are applicable for the upcoming exams. Thank you for your patience.

Resolved

These alerts, issues and updates are no longer active and have been resolved. 

24 April

Online practice software downtime

The online practice software will be down for essential maintenance tomorrow, Thursday 25 April, from 03:00 - 12:00 (UK-time.) We apologise for any inconvenience caused.

17 April

Online practice software update

We are aware some students may be experiencing issues with the export function when using the online practice software. Work can still be completed and saved and we will advise as soon as we have further updates. This is being investigated at the highest priority, we apologise for any inconvenience caused.