In this issue, access our updated engagement letter helpsheet, see what's changed in the Legal Services Regulations, respond to our consultation on proposed probate fees for 2024 and read our review of the Mercia training course.
Firms authorised or licensed to carry out probate services must make their clients aware of the compensation arrangements and complaints process. In the case of the ‘complaints’ procedure, this should be applied for both legal and non-legal services. The Technical Advisory Services (TAS) team has updated Part 2 Q of the engagement letters helpsheet to reflect changes to the Legal Ombudsman scheme rules, effective from 1 April 2023. Only sections 3, 3.1.3, 3.1.6 and 3.1.9 have been updated. Note that the helpsheet package as a whole has not had a full review on this occasion.
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25 May 2023
In this issue, we look at firm responsibilities for the revised CPD guidance; updates to the Engagement Letters helpsheet; Changes to ICAEW's disciplinary process; ISQM1; resources and guidance to make technology work for you; and much more.
Newsletter
24 May 2023