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Helplines and Support Hong Kong

Our advisory teams provide free and confidential advice via our phone helplines. Whether you have an IFRS query or an ethical dilemma. You also have access to our helpsheets and guidance on technical topics.

Technical and ethics advisory helpline

Technical helpline

Telephone the helpline on +44 (0)1908 248 250

Opening hours

Monday to Friday: 09:00 - 17:00 GMT

Wednesday: 09:00 - 17:00 GMT

First Wednesday of each month: 10:00 - 13:00 GMT

Closed on Bank Holidays for England and Wales

Money laundering enquiries

This helpline offers advice on all aspects of complying with UK/EU Money Laundering Legislation. Our advisors can answer calls on both general issues concerning application of the regulations or specific issues relating to suspicions and reporting.

Due to the special nature of money laundering enquiries we advise members to phone in anonymously if they wish to speak to an advisor about suspected illegal activity or any matter that may trigger a need to submit a suspicious activity report.

Ethics enquiries

We advise on ethical dilemmas in both business and practice sectors, including providing guidance on interpretation and compliance with the Regulations, Standards and Guidance which incorporates the Code of Ethics, section 3.

ICAEW Library & Information Service

The ICAEW Library & Information Service offers you a world-class collection of books, journals and electronic resources.

Print and online:

Explore our print and online resources and find out how we can help you keep up-to-date and stay informed. 


Speak to the enquiry team on +44 (0) 20 7920 8620

Opening hours:

Monday to Thursday: 09:00 – 17:30 GMT

Friday: 10.00 – 17:30 GMT

Closed on Bank Holidays for England and Wales

Email: library@icaew.com

ICAEW members and registered students, members of certain other accountancy bodies and non-members can use the library and resources but some limits or charges may apply.

Confirmation of ICAEW status

Complete this form to request written confirmation of your or someone else's ICAEW status.