HMRC contact information
HMRC contact information, including telephone numbers, online options and postal addresses, together with tips.
Tax administration
Help for tax advisers in their work with HMRC, including filing tax returns contact information, links to HMRC's toolkits and support in how to make complaints.
Need to know
Agents and HMRC
TAXguide 04/20 HMRC digital services for agents
HMRC has an ongoing programme of digitalising its services, including for agents. This guide provides an update on this programme.
TAXguide 05/20 HMRC digital forms for agents
HMRC has digitalised many of the forms it provides to facilitate transactions, but often these forms are not available to authorised agents. While HMRC is taking steps to rectify this, the Tax Faculty has created this TAXguide to provide a list of links to the digital forms that can be accessed by agents.
HMRC toolkits
Learn about the HMRC toolkits that provide guidance on areas of error frequently seen in tax returns.
Making complaints to HMRC
This guide to help you through the HMRC complaits process.
Paying tax to HMRC
This guidance summarises the different methods of paying tax to HMRC.
HMRC Tax Agent Strategy
The background and latest developments on HMRC's strategy for dealing with tax agents.
Report and resolve a tax problem
Guidance on how to report HMRC service issues, get help with technical tax issues or the impact of new tax legislation and how to resolve client specific or widespread problems.
Tax returns
Tax & Technology: Opportunity, Threat or Big Brother?
In this year's Hardman Lecture, former ICAEW President Paul Aplin will explore the opportunities and threats technology presents to the tax profession: what familiar tasks will disappear or change?
Will tax digitalisation drive universal filing?
Huge changes to working practices over the past few years have reignited the debate on whether a universal filing process would help to better engage individuals with the tax system and help them to take more ownership of their affairs.
Self-employment Income Support Scheme (SEISS) - the fifth grant
This webinar will help you navigate the significant changes to the fifth SEISS grant, and will also cover tax return and compliance issues.
HMRC needs more resource to rebuild the UK's tax system
ICAEW welcomes HMRC’s vision of a more flexible and responsive tax system outlined in the Tax Administration Framework Review but warns that significant challenges, such as creating a single identifier for taxpayers and consolidation of tax systems, can only be met if HMRC is properly resourced.
Bloomsbury Core Accounting and Tax Service
Eligible firms have free access to Bloomsbury Professional's comprehensive online library, comprising more than 60 titles from some of the country's leading tax and accounting subject matter experts. Find out who is eligible and how you can access the Core Accounting and Tax Service.
VAT aspects
A chapter on VAT aspects of HMRC investigations, to help practitioners with tax administration and compliance.
Tax fraud: criminal investigations and litigation - direct tax
Guidance on HMRC's investigations involving tax evasion, to help practitioners with tax administration and compliance.
HMRC Investigations Handbook
Guidance on all aspects of HMRC’s investigative work, to help practitioners with tax administration and compliance.
Tax appeals
A chapter on the HMRC tax appeals system, to help practitioners with tax administration and compliance.
Contentious tax planning enquiries
Guidance on enquiries which are more likely to result in a significant dispute with HMRC, to help practitioners with tax administration and compliance.
Trading company and investment company computations under CTSA
Chapter containing advice on computations and the corporation tax self-assessment (CTSA) return, written for anyone who advises or runs a family or owner-managed company.
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