HMRC contact information
HMRC contact information, including telephone numbers, online options and postal addresses, together with tips.
Tax administration
Help for tax advisers in their work with HMRC, including filing tax returns contact information, links to HMRC's toolkits and support in how to make complaints.
Need to know
Agents and HMRC
TAXguide 04/20 HMRC digital services for agents
HMRC has an ongoing programme of digitalising its services, including for agents. This guide provides an update on this programme.
TAXguide 05/20 HMRC digital forms for agents
HMRC has digitalised many of the forms it provides to facilitate transactions, but often these forms are not available to authorised agents. While HMRC is taking steps to rectify this, the Tax Faculty has created this TAXguide to provide a list of links to the digital forms that can be accessed by agents.
HMRC toolkits
Learn about the HMRC toolkits that provide guidance on areas of error frequently seen in tax returns.
Making complaints to HMRC
This guide to help you through the HMRC complaits process.
Paying tax to HMRC
This guidance summarises the different methods of paying tax to HMRC.
HMRC Tax Agent Strategy
The background and latest developments on HMRC's strategy for dealing with tax agents.
Report and resolve a tax problem
Guidance on how to report HMRC service issues, get help with technical tax issues or the impact of new tax legislation and how to resolve client specific or widespread problems.
Tax returns
More service issues related to CGT on UK residential property
The HMRC service for reporting and paying capital gains tax on UK residential property has been problematic since it was introduced in April 2020. Two new problems have emerged since the start of this tax year. ICAEW’s Tax Faculty explains the impact.
ICAEW urges government to retain safeguards for taxpayer data
International obligations are no excuse for sweeping away established self assessment safeguards and enabling HMRC to obtain information on taxpayers from financial institutions without prior approval, argues ICAEW’s Tax Faculty.
HMRC issues notices to file income tax returns to non-resident corporate landlords
ICAEW’s Tax Faculty reports that notices to file income tax returns are being received by non-UK companies with UK rental profits despite such profits being subject to corporation tax since 6 April 2020.
SEISS 4 claims open over the next week
In advance of the claims portal opening, HMRC has contacted those potentially eligible for the fourth Self-employment Income Support Scheme (SEISS) grant. ICAEW’s Tax Faculty has updated its guidance and a webinar is available to all members.
Bloomsbury Core Accounting and Tax Service
Eligible firms have free access to Bloomsbury Professional's comprehensive online library, comprising more than 60 titles from some of the country's leading tax and accounting subject matter experts. Find out who is eligible and how you can access the Core Accounting and Tax Service.
VAT aspects
A chapter on VAT aspects of HMRC investigations, to help practitioners with tax administration and compliance.
Tax fraud: criminal investigations and litigation - direct tax
Guidance on HMRC's investigations involving tax evasion, to help practitioners with tax administration and compliance.
HMRC Investigations Handbook
Guidance on all aspects of HMRC’s investigative work, to help practitioners with tax administration and compliance.
Tax appeals
A chapter on the HMRC tax appeals system, to help practitioners with tax administration and compliance.
Contentious tax planning enquiries
Guidance on enquiries which are more likely to result in a significant dispute with HMRC, to help practitioners with tax administration and compliance.
Guide to taxpayers’ rights and HMRC powers
Guide to the growing breadth of HMRC powers and the increasingly complex penalty regime for non-compliance.
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