HMRC contact information
HMRC contact information, including telephone numbers, online options and postal addresses, together with tips.
Tax administration
Help for tax advisers in their work with HMRC, including filing tax returns contact information, links to HMRC's toolkits and support in how to make complaints.
Need to know
Agents and HMRC
TAXguide 04/20 HMRC digital services for agents
HMRC has an ongoing programme of digitalising its services, including for agents. This guide provides an update on this programme.
TAXguide 05/20 HMRC digital forms for agents
HMRC has digitalised many of the forms it provides to facilitate transactions, but often these forms are not available to authorised agents. While HMRC is taking steps to rectify this, the Tax Faculty has created this TAXguide to provide a list of links to the digital forms that can be accessed by agents.
HMRC toolkits
Learn about the HMRC toolkits that provide guidance on areas of error frequently seen in tax returns.
Making complaints to HMRC
This guide to help you through the HMRC complaits process.
Paying tax to HMRC
This guidance summarises the different methods of paying tax to HMRC.
HMRC Tax Agent Strategy
The background and latest developments on HMRC's strategy for dealing with tax agents.
Report and resolve a tax problem
Guidance on how to report HMRC service issues, get help with technical tax issues or the impact of new tax legislation and how to resolve client specific or widespread problems.
Tax returns
Deadline approaches for claiming third SEISS grant
15 January 2021: Claims for the third SEISS grant must be submitted by 29 January. ICAEW’s Tax Faculty offers guidance and reminders on making claims and tax returns.
Reconsider stance on SA late-filing penalties, urges ICAEW
14 January 2021: ICAEW has called on HMRC to reconsider automatically waiving late-filing penalties for self assessment tax returns due on 31 January, in light of the significant impact of the COVID-19 pandemic on clients, tax agents and HMRC resources.
Accounting date easement for corporate non-resident landlords
15 December 2020: HMRC has announced a relaxation for non-UK resident companies reporting property income to 31 March rather than 5 April.
Reasonable excuse for filing a late interest restriction return
8 December 2020: Where the majority of firms in a corporate interest restriction group have obtained a deferral of late filing penalties for company tax returns, the group may have a reasonable excuse for filing an interest restriction return late, confirms HMRC.
Bloomsbury Core Accounting and Tax Service
Eligible firms have free access to Bloomsbury Professional's comprehensive online library, comprising more than 60 titles from some of the country's leading tax and accounting subject matter experts. Find out who is eligible and how you can access the Core Accounting and Tax Service.
Value added tax
Chapter providing expert guidance on VAT in relation to business partnerships, including LLPs.
Guide to taxpayers’ rights and HMRC powers
Guide to the growing breadth of HMRC powers and the increasingly complex penalty regime for non-compliance.
HMRC investigations handbook 2018-19
Guidance on all aspects of HMRC’s investigative work, to help practitioners with tax administration and compliance.
The Scottish Tax Tribunals
Hamilton on Tax appeals will guide you through the Scottish Tax Tribunals appeals process from start to finish.
Tax appeals (2nd edition)
Hamilton on Tax appeals will guide you through the tax appeals process from start to finish.
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