HMRC contact information
HMRC contact information, including telephone numbers, online options and postal addresses, together with tips.
Tax administration
Help for tax advisers in their work with HMRC, including filing tax returns contact information, links to HMRC's toolkits and support in how to make complaints.
Need to know
Agents and HMRC
TAXguide 04/20 HMRC digital services for agents
HMRC has an ongoing programme of digitalising its services, including for agents. This guide provides an update on this programme.
TAXguide 05/20 HMRC digital forms for agents
HMRC has digitalised many of the forms it provides to facilitate transactions, but often these forms are not available to authorised agents. While HMRC is taking steps to rectify this, the Tax Faculty has created this TAXguide to provide a list of links to the digital forms that can be accessed by agents.
HMRC toolkits
Learn about the HMRC toolkits that provide guidance on areas of error frequently seen in tax returns.
Making complaints to HMRC
This guide to help you through the HMRC complaits process.
Paying tax to HMRC
This guidance summarises the different methods of paying tax to HMRC.
HMRC Tax Agent Strategy
The background and latest developments on HMRC's strategy for dealing with tax agents.
Report and resolve a tax problem
Guidance on how to report HMRC service issues, get help with technical tax issues or the impact of new tax legislation and how to resolve client specific or widespread problems.
Tax returns
ICAEW technical round-up: November 2021
This month’s top technical stories include details on what taxpayers should do when HMRC visits unannounced and how to pay self assessment liabilities without a UTR.
30 November is TAM day: What to expect
A number of consultations will be published on Tax Administration and Maintenance Day. ICAEW’s Tax Faculty outlines what could be coming.
How do you communicate and collaborate with clients and internally in the office?
A recent conversation with a “professional” client – highly qualified in the medical field – was to remind us that we should be writing to him; his electronic mailbox contained over 35,000 unread emails!
Tax Professional 3.0: how we adapt to a fast-changing world
In his 2021 Hardman lecture, ICAEW Past President Paul Aplin looked at the technologies that are reshaping the make-up of the modern tax professional.
Bloomsbury Core Accounting and Tax Service
Eligible firms have free access to Bloomsbury Professional's comprehensive online library, comprising more than 60 titles from some of the country's leading tax and accounting subject matter experts. Find out who is eligible and how you can access the Core Accounting and Tax Service.
Trading company and investment company computations under CTSA
Chapter containing advice on computations and the corporation tax self-assessment (CTSA) return, written for anyone who advises or runs a family or owner-managed company.
Self-assessment
A full chapter providing practical guidance on company tax returns and dealing with HMRC.
HMRC powers
A full chapter providing practical guidance on HMRC powers, covering topics such as appeal procedures, documents and record keeping, time limits for raising assessments, HMRC correction of tax returns and HMRC action to counter tax avoidance schemes.
Self-assessment penalties
A full chapter providing practical guidance on penalties for incorrect tax returns.
Value added tax
Chapter providing expert guidance on VAT in relation to business partnerships, including LLPs.
VAT aspects
A chapter on VAT aspects of HMRC investigations, to help practitioners with tax administration and compliance.
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