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Student support

Exam systems status

Updated: 12 September 2022, 16:18 UK-time

This page displays the alerts, issues and updates which affect ACA and ICAEW CFAB students. Anything currently active will appear in the In Progress section, and anything no longer active will be moved to Resolved. Please make sure to keep checking this page for any ACA or ICAEW CFAB updates.

In progress

These are active alerts and updates. Should there be any unforeseen issues please be rest assured, we are working hard to resolve them.

Resolved

These alerts, issues and updates are no longer active and have been resolved. 

12 September

November Advanced Level exam booking window

We are currently experiencing high volume of traffic to Student Support services, therefore queue times may be longer than usual. If you are part of an apprenticeship please can you make sure that you have your tutor relationship defined on your application summary. If you are trying to book Case Study please make sure that you have attempted all 14 ACA exams or have exemptions awarded against them.

ICAEW CFAB and Certificate Level exams

Following the announcement of the Queen’s state funeral being held on Monday 19 September, please be aware that no ICAEW CFAB and Certificate Level exams in UK exam centres will take place on this date. Any students who have an exam booked for Monday 19 September will be able to reschedule and will receive an email direct from Person VUE if their exam is cancelled. Remote invigilation exams will continue to run, students can cancel or re-schedule their exam(s) without incurring any fees up to 24 hours before the exam date.

08 September

September Professional Level exams - overview

The September Professional Level exams this week progressed as expected. If you feel that your exam performance has been adversely affected by illness or other circumstances, please apply for special consideration within seven days of your exam.

07 September

Special consideration - September Professional Level exams

If you feel that your exam performance has been adversely affected by illness or other circumstances this week, please apply for special consideration within seven days of your exam.

Well done

Well done to everyone who sat the Business Strategy and Technology and Financial Management exams today.

Update at 16:00 (UK-time)

The Financial Management exam continues to progress successfully.

Update at 14:30 (UK-time)

The Financial Management exam has successfully started. If you require any assistance with your exam our Student Support Team are on hand to help. You can contact them via:

Update at 12:30 (UK-time)

Well done to everyone who sat Business Strategy and Technology this morning. Updates will resume for Financial Management at 14:30 (UK-time).

Update at 12:00 (UK-time)

The Business Strategy and Technology exam continues to progress successfully.

Novux Centre - Kuala Lumpur

We are aware that some students travelling to this centre may experience traffic disruption. We encourage all students to try their best to arrive at the exam centre by 20:00 Malaysia-time. All students sitting an exam at the Novux Centre will receive their full exam time.

QA Centre - Birmingham

All students have been allowed back into the building following a fire alarm and have started their exam.

Good Luck

Good luck to everyone sitting the Business Strategy and Technology and Financial Management exams today.

06 September

Well done

Well done to everyone who sat the Tax Compliance and Business Planning exams today.

Update at 16:00 (UK-time)

The Business Planning exams continue to progress successfully.

Update at 14:30 (UK-time)

The Business Planning exams have successfully started. Should you require any assistance during your exam the Student Support Team are on hand to help. You can contact them via:

Update at 12:30 (UK-time)

Well done to everyone who sat Tax Compliance this morning. Updates will resume for the Business Planning exams at 14:30 (UK-time).

Update at 12:00 (UK-time)

The Tax Compliance exam continues to progress successfully.

Update at 06:30 (UK-time)

The Tax Compliance exam has successfully started. Should you require any assistance during your exam our Student Support Team are on hand to help. You can contact them via:

Good Luck

Good luck to all students sitting the Tax Compliance and Business Planning exams today.

05 September

Well done

Well done to everyone who sat Audit and Assurance and Financial Accounting and Reporting exams today.

Update at 16:00 (UK-time)

The Financial Accounting and Reporting exam continues to progress successfully.

Update at 14:30 (UK-time)

The Financial Accounting and Reporting exam has successfully started. Should you require any support with your exam, our Student Support Team are on hand to help. You can contact them via:

Update at 12:30 (UK-time)

Well done to everyone who sat Audit and Assurance this morning. Updates will resume for Financial Accounting and Reporting at 14:30 (UK-time).

Update at 12:00 (UK-time)

The Audit and Assurance exam continues to progress successfully.

Update at 06:30 (UK-time)

The Audit and Assurance exam has successfully started. Should you require any assistance with your exam, our dedicated Student Support Team are on hand to help. You can contact them via:

Good Luck

Good luck to all students sitting the Audit and Assurance and Financial Accounting and Reporting exams today.

02 September

Exam centre guidance - Thessaloniki, Greece

Please be aware there is updated guidance for students sitting an exam in Thessaloniki, Greece - students are required to wear a face mask during their exam.

01 September

September Professional Level exams - system check

If you are sitting a September Professional Level exam via remote invigilation, please complete your system check. If you cannot find the email to complete the system check, please get in touch with the Student Support Team via:

30 August

International exam centre guidance

The international exam centre guidance has been updated, please review this ahead of your September Professional Level exam.

16 August

September Professional Level exams webinar

Watch the recording of the September exams webinar. Please make sure you review the exam notices page for all relevant guidance.