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Student support

Exam systems status

Updated: 22 January 2021, 08:57 UK-time

This page displays the alerts, issues and updates which affect ACA and ICAEW CFAB students. Anything currently active will appear in the In Progress section, and anything no longer active will be moved to Resolved. Please make sure to keep checking this page for any ACA or ICAEW CFAB updates.

In progress

These are active alerts and updates. Should there be any unforeseen issues please rest assured, we are working hard to resolve them.

22 January

UK ICAEW CFAB and Certificate Level exams
We have made the decision to move all Certificate Level and ICAEW CFAB exams in the UK from 22 January date to remote invigilation only. Additional guidance is now available: https://www.icaew.com/coronavirus/qualifications-update/aca-certificate-level
UK March Professional Level exams
We have made the decision to move our March Professional Level exams in the UK to remote invigilation only. Find out more here: https://www.icaew.com/coronavirus/qualifications-update/aca-professional-level

13 January

Certificate Level and ICAEW CFAB exams
We can now confirm that the scoring issue in the scenario-based questions within the Certificate Level and ICAEW CFAB Accounting, Management Information and Principles of Taxation exams has now been resolved. From Wednesday 13 January you will be able to enter brackets or commas in numeric entry question answer boxes once again.

08 January

Certificate and ICAEW CFAB exams
Following the issue we identified with the marking of our scenario-based questions in the Accounting, Management Information and Principles of Taxation exam modules, we can confirm that any student who sat one of these exams between 1 January – 6 January will receive their remarked result on 22 January.

05 January

Certificate Level and ICAEW CFAB exams
Under the current Covid-19 restrictions, all exams will continue unless you receive an email stating otherwise from Pearson VUE or your tuition provider. If you would like to change your in-centre exam booking to sit remotely from home, cancel your in-centre exam first and book your exam again as remote invigilation. If you are in a training agreement, please check with your employer before making any changes. Remote invigilation is now permanently available for Certificate Level and ICAEW CFAB exams.

Resolved

These alerts, issues and updates are no longer active and have been resolved. 

14 December

December Professional Level exams
We are sorry if you received an unexpected email about a remote invigilation system check. This was sent in error by our supplier. Please ignore the email if you are sitting your exam at a centre - it will take place as scheduled at your booked centre.
Professional and Advanced Level remote invigilation exams
A new guide is available, which can be printed and taken to your exam. Please show it to the invigilator along with other permitted texts before starting your exam. View the guidance notes here > https://www.icaew.com/coronavirus/qualifications-update/remote-invigilation-professional-and-advanced-level-exams
December Professional Level exams
We are recommending all students due to sit the December Professional Level exams check their system meets the remote invigilation requirements. This will ensure all students can access the remote system should there be a change in restrictions which affect exams. To check your system visit > https://www.icaew.com/coronavirus/qualifications-update/remote-invigilation-professional-and-advanced-level-exams
December Professional Level remote invigilation exams - Adobe Flash update
An optional update has been released the removes Adobe Flash, which our exam software relies on. If you have uninstalled the software you will be unable to access the exam software for your remote invigilation exam, therefore you will need to restore your computer to before the update.
ICAEW CFAB and Certificate Level exams
In England, the Government has confirmed a four-week lockdown, from 5 November to 2 December. If you have an exam scheduled at a centre during this time, the exam will go ahead unless you receive an email stating otherwise from Pearson VUE.
December Professional Level exams
Professional Level exams in December are due to start after the current stated end date of the England lockdown period. We are working with our exam centre providers to understand whether these exams can still continue if the lockdown is extended. We will continue to monitor the situation and advise if anything changes.
December Professional Level booking window
We will be implementing a queuing system on Monday 19 October for students who wish to book a December Professional Level exam. The queue will be in place from 10am UK-time.

02 November

November Advanced Level exams
Following the announcement of a lockdown in England, the Advanced Level exams taking place on November 2, 3 and 4 will continue as planned in exam centres and via remote invigilation. We will continue to monitor the situation and will advise if things change.

29 October

November Advanced Level exams – system check
You will need to complete a system check before you sit your remote exam, which has been sent to you via the email address in your training file. Please complete this as soon as possible. Please contact student support if you have not received this.
November Advanced Level exams – exam link
You will also be emailed 72 hours before your exam date with a link to your remote exam, this will be sent to the email recorded in your training file. Please contact student support if you do not receive this.

22 October

December Professional Level
If you have already booked an exam for December and are trying to book another exam for the same session, you must select the modify option to add an additional exam to your booking. See ‘How to modify exam guide’ at icaew.com/how-to

19 October

December Professional Level booking window
Unfortunately due to a technical issue with the Professional Level booking window for exams sat by remote invigilation, we expect the remote invigilation booking window to open at 11:00am UK-time.

16 October

September Professional Level exam results
We will be implementing a queuing system on Friday 16 October for students accessing their exam results. The queue will be in place from 11am UK-time.
September Professional Level exam results
Your results will only be available on 16 October by text (if you have selected this option via Exams Online) and via limited access to the training file. There will be no pass list available and your results will not be delivered via email.
Receiving your Certificate Level or ICAEW CFAB exam results
ICAEW CFAB and Certificate Level exam results will be released at 12:00 (UK-time) on Friday 16 October, due to the ACA Professional Level exam results being released on this day.
December Professional Level booking window
We will be implementing a queuing system on Monday 19 October for students who wish to book a December Professional Level exam. The queue will be in place from 10am UK-time.

07 October

Are you trying to add or remove an exam in November?
If you’ve booked a Nov Advanced Level exam and want to add/remove an exam at this session during the booking window for students who failed in Aug, you must modify your original application. See ‘How to modify exam guide’ at icaew.com/how-to

02 October

Professional Level students
Due to a technical fault, some students who applied for Special Consideration during Sept unfortunately didn’t receive a confirmation email. All applications were received, and the usual process applied. The problem has now been resolved.
Advanced Level students
The booking window for the November Advanced Level exams is now closed. We will temporarily reopen the booking window for any August Advanced Level students who want to retake their exams in November. We will email these students.

Qualifications update

For further updates and guidance please visit our Qualifications update area.

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