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Marks feedback service

Marks feedback is available for any failed Professional or Advanced Level exam, and you may request marks feedback for up to 12 months from the date of the exam.

As of 18 October 2019, you can request a breakdown of your total short form question score and marks per whole question for the exam free of charge. This will be sent to you via email within 28 working days from making your application. For enquiries please call +44(0)1908 248 250 or email studentsupport@icaew.com.

We also provide a Marks Review service for any failed Professional or Advanced Level exam. This service provides a complete check of the all the administrative processes involved in arriving at your result. Please note this is not a re-mark of your exam. You may request this service up to 10 working days from the results publication date. Visit the Marks Review page for more details.

Applying for marks feedback

To apply for marks feedback you will need to complete a marks feedback request form. We must receive your form within one calendar year of the date of the exam session.

Using your personal information

The protection of personal privacy is an important concern to ICAEW. Any personal data collected will be treated in accordance with current data protection legislation.

We will use your personal data to deliver your inclusive membership services including; advice, awareness communications, CABA eligibility, quality, regulation, research, professional standards, voting and to administer your membership account.

In order to meet our membership obligations to you we may share relevant personal data with connected communities, faculties, committees, local groups, district societies and external provider / delivery partners.

For more information about our data protection policy please go to icaew.com/dataprotection.

Feedback example

Please note

If you are requesting marks feedback and also think you might want to request a marks review, request them both simultaneously within ten working days of the date on your results letter to meet the deadline for the marks review service.