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ICAEW members

Support Members Scheme

Our Support Members provide free, confidential and non-judgemental support to chartered accountants in difficulty. The pace of change within the profession is increasing. Digital disruption, Brexit, regulatory pressures and corporate scandals are just some of the issues that affect ICAEW members in business and practice. Sometimes just talking through a problem with another chartered accountant makes the problem manageable.

Find a support memberBecome a support member

How the support members scheme can help

The scheme gives you access to volunteer members who may offer advice, signpost resources or others to help you or just provide a listening ear. You can also access case studies and helpsheets.

Confidential advice

Our volunteer members can offer you confidential advice on a range of topics


Talk to us

Call a volunteer direct from the list at Find a support member. Alternatively, please contact the scheme for free within the UK on +44(0)800 917 3526. If calling from overseas you will be charged at normal call rates.

Email: support.members@icaew.com


We've put together a set of helpsheets to assist members in difficult situations.

About the Support Member scheme

Contact with a support member remains 100% confidential with volunteers exempt from the duty to report misconduct, enabling you to speak freely without fear of recrimination or repercussion.

From personal worries about health, money or family to work-related concerns about professional ethics, regulation and discipline - support members are ready to listen.

Although support members cannot perform miracles, experience over the years has certainly shown that they can provide help and advice in a wide-range of circumstances. Often simply discussing your situation with an objective outsider will help to clarify the way forward. 


Additional support is available to members and their families from CABA, which provides emotional support, debt advice, health and carer support, financial assistance and career coaching. To find out more visit caba.org.uk or call +44 (0)1788 556 366.

Helpsheets to help members in difficult situations

Watch to see how support members can help you

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Resources to support you

Become a support member

Can you help fellow ICAEW members? 

Are you interested in joining the team of volunteers and become a support member? 

Find out more