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The ACA student support team is here to help you as much as possible, providing full support throughout your training and beyond.

Opening times:

Normal hours of services are 09:00 – 17:00, Monday to Friday (excluding Bank Holidays), except for Wednesday when we open 10:00 - 17:00 (UK-time)

Live help boxes - You will be able to speak directly to an adviser. Mia, our Chatbot, is also on hand to answer your queries on selected pages. Complete the contact form and a member of the team will be in touch.

Your ICAEW student support team can help you with:

  • Initial registrations
  • Training contract matters
  • Professional Development
  • Practical Work Experience
  • Ethics Learning Programme
  • Reminders of key dates and exam entry deadlines
  • Access to our award-winning business library and information service
  • Access to your local student network group via the student district societies
  • Examination related enquiries
  • Change of address
  • Requests for literature
  • Overseas enquiries
  • Student discounts and offers
  • Up-to-date practice case studies
  • and more.
ACA planner

To help guide you through your ACA training throughout the year - download the ACA planner for key dates and deadlines

Download the planner
Your training file

Log your progress throughout your ACA training

Update your progress now