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Our dedicated student support team is on hand to help you as much as possible. Whatever the question, don't hesitate to get in touch.

Opening times

Normal hours of services are 09:00 – 17:00, Monday to Friday (excluding Bank Holidays), except for Wednesday when we open 10:00 - 17:00 (UK-time)

Live help boxes - You will be able to speak directly to an adviser. Mia, our Chatbot, is also on hand to answer your queries on selected pages. Complete the contact form and a member of the team will be in touch.

What we can help with

Your ICAEW student support team can help you with:

  • Initial registrations
  • Training contract matters
  • Professional Development
  • Practical Work Experience
  • Ethics Learning Programme
  • Reminders of key dates and exam entry deadlines
  • Access to our award-winning business library and information service
  • Access to your local student network group via the student district societies
  • Examination related enquiries
  • Change of address
  • Requests for literature
  • Overseas enquiries
  • Student discounts and offers
  • Up-to-date practice case studies
  • and more.
ACA planner

To help guide you through your ACA training throughout the year - download the ACA planner for key dates and deadlines

Download the planner
Your training file

Log your progress throughout your ACA training

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