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Student support team

The ACA student support team is here to help you as much as possible, providing full support throughout your training and beyond.

Opening times:

Normal hours of services are 08:30 – 17:00,
Monday to Friday (excluding Bank Holidays),
except for Wednesday when we open at 10:00 (UK Time

Live help boxes - You will be able to speak directly to an adviser.
Mia, our Chatbot, is also on hand to answer your queries on selected pages

E: studentsupport@icaew.com

T: +44 (0)1908 248 250

Your ICAEW student support team can help you with:

  • Initial registrations
  • Training contract matters
  • Professional Development
  • Practical Work Experience
  • Ethics Learning Programme
  • Reminders of key dates and exam entry deadlines
  • Access to our award-winning business library and information service
  • Access to your local student network group via the student district societies
  • Examination related enquiries
  • Change of address
  • Requests for literature
  • Overseas enquiries
  • Student discounts and offers
  • Up-to-date practice case studies
  • and more.