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Our role as an improvement regulator is to strengthen confidence and trust in those regulated by ICAEW. We do this by enabling, evaluating and enforcing the standards expected by the profession, oversight regulators and government.

ICAEW’s regulation and conduct roles are separated from ICAEW’s other activities through internal governance so that we can monitor, support and take steps to ensure change if standards are not met. These roles are carried out by the Professional Standards Department and overseen by the ICAEW Regulatory Board and oversight regulators including the Financial Reporting Council, Office for Professional Body Anti-Money Laundering Supervision, the Insolvency Service and the Legal Services Board.

 > Access more information on ICAEW’s role as an improvement regulator

Regulatory and conduct news

ICAEW Codes and Regulations

ICAEW students, members, affiliates and firms are expected to demonstrate the highest standards of professional conduct and abide by these regulations and codes.

ICAEW Code of Ethics

Applies to all members, students, affiliates and, where applicable, member firms and employees.

CPD and training regulations

This section contains regulations that apply to students undergoing training and sponsoring employers, including the Continuing Professional Development (CPD) Regulations with which all ICAEW members are required to comply.

Complaint and disciplinary processes


How to make a complaint, how we handle complaints, your duty to report misconduct and what you need to do if you are the subject of a complaint.

Guidance on your duty to report misconduct

We expect ICAEW Chartered Accountants to maintain the highest standards of practice and conduct. All ICAEW members, firms, affiliates and 'relevant persons' have a duty to report any event which may indicate that they and/or another member, firm affiliate or 'relevant person' may be liable to disciplinary action by the ICAEW Conduct Department, regardless of the type of organisation you or they work for. The guidance (first issued in 1993) on what and how to report misconduct has recently been updated.

Your firm's duty to investigate complaints

The Disciplinary Bye-laws (DBLs) require that firms investigate complaints raised by their clients. The following guidance explains how to avoid complaints and what your firm needs to do if you receive a complaint from a client.

Statutory regulated services overseen by ICAEW

ICAEW's Professional Standards Department authorises and monitors members, firms and affiliates to undertake areas of work regulated by law.


Firms working in the regulated area of audit must comply with the Audit Regulations and Guidance.

Local Public Audit

Local government and health bodies can procure and appoint their own auditors. We license, register and monitor auditors who carry out these audits.


ICAEW is the UK’s largest insolvency regulator. ICAEW Chartered Accountants and non-ICAEW members can qualify and be licensed as insolvency practitioners with us.

DPB (Investment Business) licence

This licence allows ICAEW firms to conduct restricted investment business which is incidental, complimentary and arising out of the firm's professional services.

Consumer credit

Arrangements which allow ICAEW firms to provide consumer credit services.

Regulations for ICAEW practice members and firms

These regulations and frameworks are relevant to ICAEW Chartered Accountants working in accountancy firms and to the firms we monitor and supervise.

Practice Assurance scheme

Provides ICAEW members working in practice with a framework of principles-based quality assurance standards.

Licensed practices

ICAEW licensed firms carry out ATOL reporting services for ATOL travel companies.

Practising certificates

Before you engage in public practice in the UK, you need to hold an ICAEW practising certificate.

Additional guidance and support

Educational films

High-quality training tools that provoke discussion and challenge mindsets.


Our Technical Advisory team can help with technical, careers and ethics advice.


Access technical helpsheets, ethical guidance and practice resources by topic.


The charity supporting chartered accountants' wellbeing.