How to make a complaint
- Helpsheets and support
- 17 Jun 2014
We act in the public interest and it is part of our role to ensure our members and member firms act with integrity and undertake work correctly and to the highest standards.Find out more
What to do if you receive a complaint against you/your firm Information and support for ICAEW members, firms and ACA students who have received a complaint against them. We understand that finding out a complaint has been made against you/your firm can be stressful. The information below is designed to guide you through the process. Guidance on your duty to report misconduct as an ICAEW member We expect ICAEW Chartered Accountants to maintain the highest standards of practice and professional conduct.