Complaints, disciplinary and fitness processes and regulations

This section sets out the processes and regulations for the investigation of complaints, disciplinary action and appeals effective up to 31 May 2023.

Access the current bye-laws and regulations that make up ICAEW's disciplinary framework

The archived processes and regulations are below (effective up to 31 May 2023):

• Disciplinary Bye-laws archive
• The duty on firms to investigate complaints archive
• The duty on members to report misconduct archive
• Guidance on Sanctions and fixed penalty process archive
• FRC Scheme and Regulations archive
• ICAEW Code of Conduct for Complainants (archived)

The following regulations are now obsolete:

• Investigation Committee Regulations archive
• Disciplinary Committee Regulations archive
• Appeal Committee Regulations
• Fitness Committee Regulations
• Review Committee Regulations
• Interim Orders Regulations
• Settlement Order Regulations
• Settlements process
• Public announcements about complaints