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Event support

Have a question about how to book and/or pay for an event? Below are the answers to the questions we get asked the most about making a booking.

What are you looking for?

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Event bookings and Payment methods

Support for members and non-members looking to book on an ICAEW event.

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Providing CPD evidence

Guidance on providing CPD evidence from ICAEW events.

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Troubleshooting hints and tips for booking on to an event.

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Virtual meeting
Webinars/Virtual events

Guidance on booking and viewing our webinars and virtual events.

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Receipts and Booking confirmations

Guidance on how to retrieve your event booking confirmation.

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Cancellations, transfers and refunds

Frequently asked questions about event cancellations, transfers and refunds.

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Contact the Events Information Team

Please note that we are unable to deal with walk-in enquiries at our UK offices. Instead, get in touch using the channels below:


Open 9-5 Monday - Friday exc. Wednesday 10-5 (UK time) Closed - UK statutory & public holidays

+44 (0)1908 248 159
Get in touch

Complete our contact us form below. Once complete this will be passed to our events information team.

Contact us

Speak to an advisor on webchat.

Live chat

Terms and conditions

Details of our terms and conditions relating to event bookings.

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