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Student support

Exam systems status

Updated: 11 July 2025, 16:45 (UK-time)

This page displays the alerts, issues and updates which affect ACA and ICAEW CFAB students. Anything currently active will appear in the In Progress section, and anything no longer active will be moved to Resolved. Please make sure to keep checking this page for any ACA or ICAEW CFAB updates.

In progress

These are active alerts and updates. Should there be any unforeseen issues please be rest assured, we are working hard to resolve them.

11 July

July Advanced Level exams - System checks

If you are sitting a July Advanced Level exam via remote invigilation, you must complete a mandatory system check. If you cannot find the email to complete the system check, please get in touch with the Student Support Team.

08 July

July Advanced Level exams - copy and paste

You MUST use the shortcut keys to copy data from the spreadsheet to the answer area. The shortcut keys are CTRL + C/ CTRL + V for Windows and CMD + C/ CMD + V for Mac. If a you encounter any copy & paste issues during your July Advanced Level exam(s) after using the shortcut keys, you can find out more about alternative methods on our Advanced Level notices page.

1 July

Exams autosave

For all Professional and Advanced Level exams, please be assured that we automatically back up exams every two minutes to our server.

Exam disruption appeal update

If you need to submit an exam disruption appeal following an exam please do not use any special characters in your application such as <, >, &, “, #, or any other character or text pattern that may resemble coding. Using these symbols could affect you submitting your application.

Resolved

These alerts, issues and updates were previously in progress. They are no longer active and have been resolved.