ICAEW.com works better with JavaScript enabled.

System requirements

Internal ICAEW policy

Published: 12 Apr 2019 Updated: 12 Apr 2019 Update History

The technical requirements to access our virtual learning system.

ICAEW Virtual Learning Environment (D2L Brightspace LMS and e-Portfolio)

Browser support

For an optimal experience, D2L recommends using supported browsers with D2L products. Maintenance browsers are older browser versions that are not tested extensively against new versions of D2L products.

Note the following:

  • Ensure that your browser has JavaScript and Cookies enabled.
  • For desktop systems, you must have Adobe Flash Player 10.1 or greater.
  • The Brightspace Daylight Experience features are now optimized for production environments when using the Google Chrome browser, Apple Safari browser, Microsoft Edge browser, Microsoft Internet Explorer browser, and Mozilla Firefox browsers.

Desktop Support

Browser Supported Browser Version(s) Maintenance Browser Version(s)
Microsoft® Edge Latest N/A
Microsoft® Internet Explorer® N/A 11
Mozilla® Firefox® Latest
ESR - current version (including a 12-week overlap with the previous version)
Google® Chrome™ Latest N/A
Apple® Safari® Latest N/A

Tablet and Mobile Support

Device Operating System Browser Supported Browser Version(s)
Android™ Android 5.0 + Chrome Latest
Apple iOS® Safari, Chrome The current major version of iOS (the latest minor or point release of that major version) and the previous major version of iOS (the latest minor or point release of that major version). For example, as of June 7, 2017, D2L supports iOS 10.3.2 and iOS 9.3.5, but not iOS 10.2.1, 9.0.2, or any other version.
Chrome: Latest version for the iOS browser.
Windows Windows 10 Edge, Chrome, Firefox Latest of all browsers, and Firefox ESR.

ICAEW Virtual Learning Environment (D2L Brightspace/Bongo Virtual Classrooms and Video Assignments)

Browser support

To ensure the best learning and training experience possible, please follow the requirements and recommendations. The supported browsers are Chrome and Firefox. Your Internet browser must be up-to-date (installed or updated within the last month).

Note: Desktop share within Virtual Classroom meetings is only fully supported within Chrome. In Firefox, you can share a single application window.

Most browsers will update automatically (or have an option to do so). To check for pending updates, view Chrome instructions or Firefox instructions. If you run into issues using Bongo, try (re)installing Chrome or Firefox, as your current browser may have too many add-ons or restrictions. For best functionality, be sure to use Chrome or Firefox.

Browser In-Browser Video Recorder Enter Meetings Desktop Sharing Other Features
Chrome Yes Yes Yes Yes
Firefox Yes Yes Yes* Yes
Edge No No No Yes
Safari No No No Yes
Internet Explorer No No No Yes
iPhone/iPad - Safari Yes Yes No Yes
iPhone/iPad - Chrome/Firefox No No No Yes
Android/Tablet - Chrome/Firefox Yes Yes No Yes
Other No No No Yes
*Important: Desktop share within Virtual Classroom is only fully supported in Chrome. In Firefox, you can only share a specific application window. If you want to share your entire screen, use Chrome.

Internet Support

As a general rule, the better your internet connection, the better experience you will have.

If your connection is unstable/below the speeds recommended above, then use a wired connection or a stable wireless connection while uploading/recording.

Device Support

Recommended Devices:

  • Mac/PC
  • Desktop/Laptop

You must have a webcam and microphone working with your computer (most are built-in). If you don’t have a built-in webcam/mic, they can be purchased and plugged into your computer. To find your mic/webcam settings, review your computer documentation.

Supported Devices:

  • iPhone/iPad
  • Android/Tablet

On a mobile device, you can access Bongo through a browser. At this time, the following features are not supported on mobile:

  • Desktop share when recording videos within Individual Project and Group Project assignments, as well as in Virtual Classroom

External Recorders

You can also use an external video camera or mobile device to record and upload videos for Individual Project and Group Project (Q&A and Interactive Video responses must be recorded within the assignment).

Note: The maximum video file size is 20GB. Please note that the larger your file size, the longer uploading and processing times will take - especially if you have a poor internet connection. If you need to reduce the file size or trim the starting/ending points, use a standard program like Microsoft Movie Maker or iMovie. These programs should be on your computer or be easy to add.