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AML: top compliance insights

Explore the most common issues identified during our AML monitoring visits and find resources to help improve compliance.

While areas such as client identification, client risk assessments, verification procedures and PSC reporting have seen significant improvement since 2024/25, there is still work to do and these areas remain in the most common issues category.

The below information is based on the results of our 2025/26 anti-money laundering (AML) monitoring reviews.

This year's results demonstrate the positive impact of our supervisory work, with 84.5% of firms assessed as compliant or generally compliant and all the SARs we reviewed were of good quality.

Michelle Giddings, Head of AML, Regulation & Conduct

Firm-wide risk assessments

Firms must assess the money laundering risks they face, considering factors such as their clients, jurisdictions and services. We found that some firms had not fully assessed or documented the risks they faced.

Explore risk assessment findings

Customer due diligence

Firms must identify their clients, understand their business and carry out appropriate customer (or client) due diligence (CDD). We found that some firms had not completed adequate CDD for new clients or kept client information up to date throughout the relationship.

Explore CDD findings

AML policies and procedures

Firms must have effective anti-money laundering policies and procedures that reflect the nature and size of their business and the money laundering risks they face. These should be documented, tailored to the firm’s circumstances and regularly reviewed to ensure they remain effective.

Explore policies and procedures findings

AML training

Firms must ensure relevant employees receive appropriate and effective anti-money laundering training so they understand their responsibilities and can identify and prevent money laundering. We found that some firms had not provided sufficient training or ensured it was effective, contributing to non-compliance in other areas.

Explore AML training findings

Verification and reporting

Firms must carry out verification procedures that address identified risks and report relevant discrepancies in the People with Significant Control Register. We found that some firms had not gathered sufficient evidence to mitigate risks or reported material discrepancies to Companies House.

Explore verification and reporting findings

Anti-money laundering supervision report

Read the 2025/26 AML Supervision Report to find out about ICAEW’s supervisory activity.

Read the report
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