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AML: top compliance insights

Find out the most common issues our quality assurance team sees on monitoring visits and access recommended resources to support improved compliance in these areas.

The below information is based on the results of our 2024/25 anti-money laundering monitoring reviews.

What do we find on proactive AML monitoring reviews

We present our most common findings for the three stages of customer due diligence, including our assessment of how well firms perform each stage. We also explain some of the themes we see around non-compliant firms.

Tips for getting compliant

Updating customer due diligence

The most common finding from our 2024/25 AML monitoring reviews related to updating customer due diligence. Where we made this finding, firms were not performing, and updating, their customer due diligence throughout the duration of the client relationship.

Tips for getting compliant

Reporting discrepancies in PSC register

A person with significant control (PSC) is someone who owns or controls a company. If firms identify a discrepancy between the information they gather while carrying out their regulatory obligations on their corporate clients and the information their client has provided on the PSC register, they must report that discrepancy to Companies House or HMRC. We find that firms do not have the required policies and procedures in place to record and report any identified discrepancies.

Tips for getting compliant

Perform a regular compliance review

The compliance review allows a firm to look back to make sure that the firm’s policies and procedures are working as intended, and gives the MLRO the opportunity to identify gaps in staff knowledge or money laundering risks, policies and procedures that the firm can deal with through tailored training.

Tips for getting compliant

Firm-wide risk assessments

The risk-based approach underpins the MLR17 – firms should focus their resources on the services and clients that have the highest risk of money laundering. To determine how and where resources should be focused, firms must perform a risk assessment to understand the risk that the firm may be used to conceal or launder the proceeds of a crime.

Tips for getting compliant

Anti-money laundering supervision report

Read the 2024/25 AML Supervision Report to find out about the supervisory activity undertaken by the quality assurance team.

Read the report
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