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Complaints checker

Use our complaints checker to help you check if ICAEW can investigate

Use our complaints checker to help you check if ICAEW can investigate:

Making a complaint

Find out how to make a complaint, access FAQs and read information on how we handle complaints.

How to make a complaint

Further information

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FAQs for complainants

This page answers some of the questions complainants ask when they have made a complaint about an ICAEW member or member firm.

Read FAQs
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Complaint case studies

Use these case studies to help you understand whether ICAEW may be able to investigate your complaint, the types of cases that may fall outside ICAEW’s remit and, where relevant, alternative organisations that may be able to help.

Read case studies
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How we investigate complaints booklet

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