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Car loans: the issue, the Supreme Court decision and the FCA redress scheme

Author: ICAEW Financial Services Faculty

Published: 07 Nov 2025

This webinar recording on Motor Finance addresses one of the most significant consumer finance issues of the year: the fallout from recent court decisions and regulatory investigations into car loans.

With consumers expected to receive between £700 and £900 in compensation next year, and banks facing potential payouts of £9bn to £18bn, this is being described as the next PPI scandal for financial services.

We will cover:

  • The issue: understand the problem and its origins.
  • Explanation of the recent Court of Appeal and Supreme Court decisions.
  • Learn about the FCA investigation into Discretionary Commission Arrangements (DCAs).
  • FCA Redress scheme: the practical implications of the proposals for compensation.
  • Understand the challenges for banks seeking to pay compensation.
  • Getting money back: how might car owners seek some reimbursement?

Resources

First broadcast 7 November 2025

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