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Tax Advice Helpline for Small Practitioners

Specialist advice from Markel Tax.

Tax Advice Helpline
Call for assistance with your own tax queries or queries you receive from clients. The helpline is available between 09.00 and 17.30 Monday-Friday. Please have your ICAEW membership number ready when you call. Call: 0333 234 8047

This helpline is provided free of charge to ICAEW Small Practitioner Community members. The experienced team at Markel Tax can support your practice when you need assistance or a second opinion with any UK direct tax, stamp duty, PAYE, NIC, status or VAT issue.

Tax Advice Helpline for ICAEW members

Markel Tax provides specialist advice in relation to all UK direct taxes including:

  • Income tax
  • PAYE
  • National insurance
  • Corporation tax
  • Capital gains tax
  • Inheritance tax
  • VAT
  • Stamp duty land tax.

This service is available to assist you with queries about your own practice or queries you receive from clients. Whether you have a technical question or would like a second opinion, the team at Markel Tax can help.

The team at Markel Tax has many years of experience, earned from a mixture of HMRC, big four and smaller practices, as well as industry and commerce. They always aim to both fully understand the query, and sufficiently explain the advice. When you need written advice, or more support on a particularly complex or subjective issue, the advisers will liaise with a team of specialist consultants to provide you with any additional support you require.

All calls are undertaken on a call back basis. This means they can better match the topic of the call with the adviser’s area of expertise. The team aims to return calls within an hour during the quieter periods.

By using the helpline you are agreeing to Markel Tax recording your call. ICAEW and Markel Tax reserve the right to withdraw, discontinue or change all or part of this service without notice. Please note fair usage terms apply. 

This is a service provided by Markel Tax so please have your ICAEW membership number ready for the adviser to record. 

Call 0333 234 8047.

Tax Advice Helpline
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We aim to provide members with consistently excellent advice of the highest quality. The Tax and VAT helpline is provided by Markel Tax on behalf of ICAEW. The advice given by the helpline are the views of Markel Tax and ICAEW may not necessarily share the same view. ICAEW does not accept any liability arising out of your use of this service in our capacity as an introducer to this facility. Any queries relating to the service should be directed to ICAEW member support helpline on +44 (0)1908 248 250.

Data Protection Statement:

  1. The protection of personal privacy is an important concern to ICAEW. Any personal data collected will be treated in accordance with current data protection legislation.
  2. We will use your personal data to deliver the free Tax and VAT helpline in collaboration with Markel Tax, incorporating; verification of eligibility to use the helpline and over-arching statistical analysis on call volumes and topics. Individual calls remain confidential, and details will not be shared with ICAEW.
  3. Should you wish to opt out of your membership number being shared back to ICAEW for this purpose, please express this to Markel on your first, or any subsequent call.