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Free, independent advice for small business employers

Author: HMRC

Published: 02 Feb 2022

ACAS has launched a new helpline to provide employers and small businesses with free independent advice on workplace issues.

Employers and small businesses can use this free Facebook Messenger service to get help with:

  • explaining employer duty of care and protection of employees
  • resolving disputes and improving employee relations and productivity
  • your legal duty to explore alternatives to redundancy, including role changes or retraining
  • staff consultation –⁠ what's required and how to make the process work well
  • working constructively with employee representatives and trade unions
  • processes for changing or ending contracts, or altering working hours
  • making the most of hybrid working, flexible working or homeworking arrangement

To chat with an ACAS adviser, businesses can send a private message to @acasorguk on Facebook Messenger.

They can also call the ACAS helpline on 0300 123 1100, Monday to Friday between 8am and 6pm.

Further information and support can be found on the ACAS website.