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ICAEW member privacy notice

This privacy notice provides information on how we collect, use and retain personal data relating to our ICAEW members.

Updated 24 April 2020

What personal data do we collect? 

We collect and process member personal data to deliver your inclusive membership services.  

  • Name.
  • Address.
  • Email address.
  • Nationality. 
  • Date of birth.
  • Details of membership or other professional bodies.
  • Educational details.
  • Employment details.
  • Voice recording.
  • Web chat enquiries.

For more information on what online data we collect you can read our website privacy notice.

High risk personal data

  • Bank account and credit card details.

Special category data

  • Criminal record.

Why do we collect your personal data?

In order to comply with data protection laws we need a lawful basis to process your personal data. We use the following lawful reasons to obtain and use your personal data: 


Where you have provided your consent ICAEW will process your personal data for the following optional services: 

  • Member benefits.
  • Third party mailing lists.
  • CABA services.

You have a right to withdraw your consent for marketing at any time logging into the member preference centre.


We process your personal data when your enter into a contract with ICAEW to become a member. We will use your personal data to deliver your inclusive membership services including:

  • advice;
  • awareness communications;
  • CABA eligibility;
  • CPD training;
  • quality services; 
  • regulation;
  • research;
  • professional standards;
  • voting and
  • to administer your membership account.

Legitimate Interest

We process your personal data in order to meet the legitimate interest as a professional body and regulator of chartered accountants. 

We may process your personal data for marketing purposes where we have a relevant or appropriate relationship with Members or where there is a reasonable expectation of us doing so. We may monitor shopping activities to provide you with basket reminders.

Who will have access to your personal data?

ICAEW staff with particular access to administer ICAEW membership, connected communities, faculties, committees, local groups and societies, marketing and commercial partners related to membership services or consented activities.


We will share your personal data with third party processors who provide services to the organisation these include:

  • Business system providers.
  • Publishers. 
  • Website content and hosting providers including analytics.

Joint controllers

The organisation does not share personal data of employees with any joint controllers.

Separate controllers

ICAEW may share your personal data with organisations where we have a legal obligation, contract or other legitimate interest to do so, including:

  • CABA
  • Regulators and other professional bodies
  • Your Employer
    (a) if you have an ICAEW Audit Qualification, to ensure that your employer is aware and may request that you become an approver of students’ audit experience in order for them to apply for the ICAEW Audit Qualification.
  • In addition, we may disclose information to third party content sponsors:

    (a) To assist the sponsor in delivering an event or providing content; and

    (b) So that the sponsor can send you relevant information that may be of interest to you where, as:

     (i) an individual subscriber, where you have given consent for us to do so; or

     (ii) a corporate subscriber, where we have told you that we will do so, and you have not objected.

Third countries

Your Personal Data may be transferred to countries outside of the European Economic Area (EEA) . For example, your Personal Data may be shared with one of ICAEW’s overseas offices if necessary.

Where data is transferred outside of the EEA, it is done on the basis of appropriate safeguards, for example binding corporate rules, EU model clauses or a declaration of adequacy.

How long do we hold your personal data?

ICAEW will retain data for as long as it is needed for the relevant regulatory, assurance and conduct purpose. Specific records may also be retained for other legitimate reasons for example to resolve complaints and disputes, to validate applications and to comply with other legal and oversight obligations.

  • Updated 24 April 2020

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Registered office: The Institute of Chartered Accountants in England and Wales, incorporated by Royal Charter RC000246 with registered office at Chartered Accountants’ Hall, Moorgate Place, London EC2R 6EA.